So you want to save the Camaro name???
ALMIGHTY MEMBER
Joined: Mar 2000
Posts: 2,298
From: Detroit, MI USA
Originally posted by ULTIMTEORANGESS
i sent mine.nothing special and short.
when i heard about the fbody being discontinued i sent several emails and letters to GM like lots of other people and sadly it did no good.
unfortunately i dont think this is going to help either.i hope im wrong.
i sent mine.nothing special and short.
when i heard about the fbody being discontinued i sent several emails and letters to GM like lots of other people and sadly it did no good.
unfortunately i dont think this is going to help either.i hope im wrong.
How do you KNOW it did no good?????
Don't assume that!
Registered User
Joined: Feb 2002
Posts: 14
Not sure if my responce is any diffent then others.But this is what they sent me..............Dear Mr. camaro fan,
Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate your positive comments and are glad to learn of your satisfaction with the Camaro.
Chevrolet has always prided itself on building quality products. We are glad you have found this to be true! We appreciate the feedback we receive from our customers. Your input is vital to Chevrolet as we look ahead to production of future models. We are happy to have you in our family, and we hope to continue serving you in the years ahead!
If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Eric Wells
Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate your positive comments and are glad to learn of your satisfaction with the Camaro.
Chevrolet has always prided itself on building quality products. We are glad you have found this to be true! We appreciate the feedback we receive from our customers. Your input is vital to Chevrolet as we look ahead to production of future models. We are happy to have you in our family, and we hope to continue serving you in the years ahead!
If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Eric Wells
Registered User
Joined: Feb 2003
Posts: 768
From: Cold A$$ Minnesota
So these messages we get back are from some guy sitting in front of a computer doing e-mails right. Its not like they have any decision in upcomming cars. Or are they told by higher-ups what to say?? Beacuse the statment I got back
GM will keep the door open to bringing back the Camaro name at some point in the future if the product is right.
Sounds like great news, but how much truth can we hold to it?
GM will keep the door open to bringing back the Camaro name at some point in the future if the product is right.
Sounds like great news, but how much truth can we hold to it?
Registered User
Joined: Nov 2000
Posts: 16,176
From: Chicagoland IL
Originally posted by jawzforlife
So these messages we get back are from some guy sitting in front of a computer doing e-mails right. Its not like they have any decision in upcomming cars. Or are they told by higher-ups what to say?? Beacuse the statment I got back
So these messages we get back are from some guy sitting in front of a computer doing e-mails right. Its not like they have any decision in upcomming cars. Or are they told by higher-ups what to say?? Beacuse the statment I got back
Or how do they determine if/when/how they get forwarded.
Admin Emeritus
Joined: Dec 1997
Posts: 11,157
From: Nashville, TN area
I am sure they don't have just one guy reading e-mails and then deleting them. 
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
Registered User
Joined: Feb 2003
Posts: 768
From: Cold A$$ Minnesota
Originally posted by JasonD
I am sure they don't have just one guy reading e-mails and then deleting them.
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
I am sure they don't have just one guy reading e-mails and then deleting them.
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
Registered User
Joined: Mar 2002
Posts: 499
From: Miami, Fl USA
The response I received:
I added boldface to an interesting sentence. How would I benefit from checking their website for future press releases in this matter?
Dear Mr. xxxx,
Thank you for contacting the Chevrolet Customer Assistance Center. I appreciate you taking the time to write us in regards to the return of the Chevrolet Camaro.
I apologize but currently Chevrolet has not made any decisions that would suggest the return of the Chevrolet Camaro. On September 25, 2001 General Motors Corporation announced that 2002 would be the last model year for the Chevrolet Camaro. Due to the decrease in demand for the sport segments, this decision was unavoidable.
John Middlebrook, GM vice president and general manager vehicle brand marketing & corporate advertising said GM is celebrating both cars' significance as American Muscle Car icons in 2002. "The Chevrolet Camaro has truly become an integral part of American culture over the years. Chevrolet appreciates the strong emotions that our customers have for these cars and we're pleased to be celebrating them with a 35th Anniversary Edition Camaro special edition models."
Although the Camaro has always had focused appeal, Chevrolet will continue the tradition of providing performance vehicle with high value. Chevrolet has just introduced the SSR, as well as the sixth generation Corvette.
Again I am sorry that Chevrolet has not chosen to bring back the Camaro at this time, and I encourage you to check our website for up to date press releases on this matter. I have noted you dissatisfaction in service request 1-196681702.
If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Wendy A. Grassmann
Customer Relationship Manager
Chevrolet Customer Assistance Center
Thank you for contacting the Chevrolet Customer Assistance Center. I appreciate you taking the time to write us in regards to the return of the Chevrolet Camaro.
I apologize but currently Chevrolet has not made any decisions that would suggest the return of the Chevrolet Camaro. On September 25, 2001 General Motors Corporation announced that 2002 would be the last model year for the Chevrolet Camaro. Due to the decrease in demand for the sport segments, this decision was unavoidable.
John Middlebrook, GM vice president and general manager vehicle brand marketing & corporate advertising said GM is celebrating both cars' significance as American Muscle Car icons in 2002. "The Chevrolet Camaro has truly become an integral part of American culture over the years. Chevrolet appreciates the strong emotions that our customers have for these cars and we're pleased to be celebrating them with a 35th Anniversary Edition Camaro special edition models."
Although the Camaro has always had focused appeal, Chevrolet will continue the tradition of providing performance vehicle with high value. Chevrolet has just introduced the SSR, as well as the sixth generation Corvette.
Again I am sorry that Chevrolet has not chosen to bring back the Camaro at this time, and I encourage you to check our website for up to date press releases on this matter. I have noted you dissatisfaction in service request 1-196681702.
If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Wendy A. Grassmann
Customer Relationship Manager
Chevrolet Customer Assistance Center
Registered User
Joined: Aug 2002
Posts: 2,356
From: Madison Heights, MI
Originally posted by Ed 2001 SS
The response I received:
I added boldface to an interesting sentence. How would I benefit from checking their website for future press releases in this matter?
The response I received:
I added boldface to an interesting sentence. How would I benefit from checking their website for future press releases in this matter?
Registered User
Joined: May 2003
Posts: 997
From: garland, tx
Dear Mr. Black,
Thank you for contacting the Chevrolet Customer Assistance Center. We
appreciate you taking the time to write us in regards to your Camaro
inquiry.
We apologize for the disappointment expressed in your email and want
you to know that a number of Chevrolet Camaro owners and enthusiasts have
expressed their fondness for this vehicle.
However, on September 25, 2001 General Motors Corporation announced
that 2002 would be the last model year for the Chevrolet Camaro and
Pontiac Firebird. Due to the decrease in demand for the sport segments, this
decision was unavoidable.
Although Camaro and Firebird have always had focused appeal, both Chevy
and Pontiac will continue the tradition of providing performance
vehicles with high value.
GM will continue to support the millions of Camaro and Firebird/Trans
Am owners with replacement parts, reproduction parts, accessories and
technical support through its Service Parts Organization.
GM has stated previously that the company is committed to continue
operation of the Ste. Therese, Quebec, plant through the term of the
current Canadian Auto Workers contract that expires in fall 2002.
At this time, no product has been assigned to the plant after that
date, but GM continues to study possible options. Nothing has changed
concerning GM's production plans for the Camaro and Firebird.
In fact, 2002 special editions of the Camaro and Firebird are available
at your local dealer. We have not an e-mail address to forward your
e-mail to Bob Lutz, however please feel free to write him.
Robert Lutz
Chevrolet
P.O. Box 33170
Detroit, MI 48232-5170
If you should need to contact us in the future, simply reply to this
message or call our Chevrolet Customer Assistance Center at
1-800-222-1020. Customer Relationship Managers are available Monday through Friday
from 8:00 a.m. to 11:00 p.m., Eastern Time. Please refer to your file
number 1-196739317.
Again, thank you for contacting Chevrolet.
Sincerely,
Bianca Sherman
Customer Relationship Manager
Chevrolet Customer Assistance Center
For more information regarding the maintenance and care of your
vehicle, please visit www.chevrolet.com/owners. This free online service
offers vehicle and ownership-related information and tools tailored to your
specific Chevrolet.
Thank you for contacting the Chevrolet Customer Assistance Center. We
appreciate you taking the time to write us in regards to your Camaro
inquiry.
We apologize for the disappointment expressed in your email and want
you to know that a number of Chevrolet Camaro owners and enthusiasts have
expressed their fondness for this vehicle.
However, on September 25, 2001 General Motors Corporation announced
that 2002 would be the last model year for the Chevrolet Camaro and
Pontiac Firebird. Due to the decrease in demand for the sport segments, this
decision was unavoidable.
Although Camaro and Firebird have always had focused appeal, both Chevy
and Pontiac will continue the tradition of providing performance
vehicles with high value.
GM will continue to support the millions of Camaro and Firebird/Trans
Am owners with replacement parts, reproduction parts, accessories and
technical support through its Service Parts Organization.
GM has stated previously that the company is committed to continue
operation of the Ste. Therese, Quebec, plant through the term of the
current Canadian Auto Workers contract that expires in fall 2002.
At this time, no product has been assigned to the plant after that
date, but GM continues to study possible options. Nothing has changed
concerning GM's production plans for the Camaro and Firebird.
In fact, 2002 special editions of the Camaro and Firebird are available
at your local dealer. We have not an e-mail address to forward your
e-mail to Bob Lutz, however please feel free to write him.
Robert Lutz
Chevrolet
P.O. Box 33170
Detroit, MI 48232-5170
If you should need to contact us in the future, simply reply to this
message or call our Chevrolet Customer Assistance Center at
1-800-222-1020. Customer Relationship Managers are available Monday through Friday
from 8:00 a.m. to 11:00 p.m., Eastern Time. Please refer to your file
number 1-196739317.
Again, thank you for contacting Chevrolet.
Sincerely,
Bianca Sherman
Customer Relationship Manager
Chevrolet Customer Assistance Center
For more information regarding the maintenance and care of your
vehicle, please visit www.chevrolet.com/owners. This free online service
offers vehicle and ownership-related information and tools tailored to your
specific Chevrolet.
Registered User
Joined: Jan 2001
Posts: 737
From: eatontown nj united states
i got a response too.mine was different than what others have got.
it basically thanks for youre interest and were sorry and theyve had a number of inquires like this ect.
it said due to lack of demand it was discontinued and chevy and pontiac will always have good cars to offer.something like that.
it seems at this time things are a lost cause.
it basically thanks for youre interest and were sorry and theyve had a number of inquires like this ect.
it said due to lack of demand it was discontinued and chevy and pontiac will always have good cars to offer.something like that.
it seems at this time things are a lost cause.
Last edited by ULTIMTEORANGESS; Mar 10, 2004 at 06:08 PM.
Registered User
Joined: Jan 2002
Posts: 39
From: Dirty Jersey
You guys have no faith.The more responses we send, the more likely Lutz will get the picture. There's no such thing as an easy battle, and the messages we are all recieving from Chevrolet is what you should be expecting; not having a Camaro in planning is GM's standing PR spin and will remain that way until a new Camaro is announced. Forget about the responses from Chevy, just keep sending in your opinion!
Admin Emeritus
Joined: Dec 1997
Posts: 11,157
From: Nashville, TN area
I think many of you missed this post I made...
Originally posted by JasonD
I am sure they don't have just one guy reading e-mails and then deleting them.
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
I am sure they don't have just one guy reading e-mails and then deleting them.
Think about this...
Every e-mail is surely logged and categorized. Reports are more than likely run based upon the categories. When one category stands out, they take notice and investigate WHY it is standing out.
Just a speculation.
We are making a difference. That much I can tell you.
Admin Emeritus
Joined: Dec 1997
Posts: 11,157
From: Nashville, TN area
Originally posted by jawzforlife
I'm sure they are logging and categorizing them, but when they send a reply back, how accurate is their info.
I'm sure they are logging and categorizing them, but when they send a reply back, how accurate is their info.
Heh...and if you think that the people in the consumer dialog's department know everything GM is up to, you are dreaming.
They only know as much as they are told, and they reply with what they are told to reply.
What does everyone expect? For them to say "Dear [Camaro Enthusiast], Your letter is the one millionth one we have received about this, and as a result we have thrown a switch and the factories are producing Camaros and Firebirds again. Thank you for being such a loyal GM supporter!"? Get outa here...
Pretty funny eh? Not as funny as you might think! That might actually be an exaggeration of what our efforts can do! Think I am kidding? Think again!
But FOR NOW....
Let me repeat myself:
They only know as much as they are told, and they reply with what they are told to reply.
And as my uncle Red said...
"Have faith."
I say think about that statement. Let's continue to pull together and make it known what we want. Not what we DEMAND...but what we want. It is our opportunity to work WITH GM to an outcome taht will be mutually beneficial.
"Have faith."
Why not? What do you have to lose?
Ah...but what do you have to gain?
We are making a difference, and we might have been making one for longer than you think. Now is not the time to rest on that.