So you want to save the Camaro name???
Registered User
Joined: Jan 2002
Posts: 144
From: F-Bodyland
I replied to my reply email from Chevy informing that the SSR is already out and that I would still prefer that the letter be sent to Bob Lutz. This is the letter I got back today.
Dear Mr. Jones,
Good evening! Thank you for contacting the Chevrolet Customer Assistance Center. We once again apologize for your dissatisfaction regarding the Chevrolet Camaro discontinuation.
Your comments may possibly be reviewed by corporate executives and will be forwarded to the Marketing department.
Your service request number is 1-204411440. If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Jessica Scaife
Customer Relationship Manager
Chevrolet Customer Assistance Center
Good evening! Thank you for contacting the Chevrolet Customer Assistance Center. We once again apologize for your dissatisfaction regarding the Chevrolet Camaro discontinuation.
Your comments may possibly be reviewed by corporate executives and will be forwarded to the Marketing department.
Your service request number is 1-204411440. If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
Jessica Scaife
Customer Relationship Manager
Chevrolet Customer Assistance Center
Registered User
Joined: Mar 2001
Posts: 3,121
From: Houston
Originally posted by super83Z
I am sure Scott is going to collect all the letters then plunk them on the desk of the person that needs to see the support for the Camaro name.
I am sure Scott is going to collect all the letters then plunk them on the desk of the person that needs to see the support for the Camaro name.
http://web.camaross.com/forums/showt...hreadid=232574
Registered User
Joined: Jul 2003
Posts: 42
From: Virginia
Please read the response I received this morning, particularly the part in red. I think we are getting through and they are very interested.
Dear Mr. XXXX,
Thank you for contacting the Customer Assistance Center. We appreciate your interest in the design of Camaro. We apologize for the disappointment expressed in your email and want you to know that a number of Chevrolet Camaro owners and enthusiasts have expressed their fondness for this vehicle. Nothing has changed concerning GM's production plans for the Camaro and Firebird.
We are interested in your suggestions and appreciate it when customers like you take the time to write to us about them. We have forwarded your comments to Mr. Lutz. We value the opinions of our customers and we always take them into consideration as we plan for future models.
Again, we thank you for your e-mail and your interest in Chevrolet. If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time. Your file number is S1-206214375.
Mr. XXXX, our goal at the Chevrolet Customer Assistance Center is customer satisfaction. If you feel we haven't provided complete customer satisfaction, please email me again and reference your Service Request number related to your suggestion.
Again, thank you for contacting Chevrolet.
Sincerely,
Shanisha Calloway
Customer Relationship Manager
Chevrolet Customer Assistance Center
For more information regarding the maintenance and care of your vehicle, please visit www.chevrolet.com/owners. This free online service offers vehicle and ownership-related information and tools tailored to your specific Chevrolet.
Thank you for contacting the Customer Assistance Center. We appreciate your interest in the design of Camaro. We apologize for the disappointment expressed in your email and want you to know that a number of Chevrolet Camaro owners and enthusiasts have expressed their fondness for this vehicle. Nothing has changed concerning GM's production plans for the Camaro and Firebird.
We are interested in your suggestions and appreciate it when customers like you take the time to write to us about them. We have forwarded your comments to Mr. Lutz. We value the opinions of our customers and we always take them into consideration as we plan for future models.
Again, we thank you for your e-mail and your interest in Chevrolet. If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time. Your file number is S1-206214375.
Mr. XXXX, our goal at the Chevrolet Customer Assistance Center is customer satisfaction. If you feel we haven't provided complete customer satisfaction, please email me again and reference your Service Request number related to your suggestion.
Again, thank you for contacting Chevrolet.
Sincerely,
Shanisha Calloway
Customer Relationship Manager
Chevrolet Customer Assistance Center
For more information regarding the maintenance and care of your vehicle, please visit www.chevrolet.com/owners. This free online service offers vehicle and ownership-related information and tools tailored to your specific Chevrolet.
ALMIGHTY MEMBER
Joined: Mar 2000
Posts: 2,298
From: Detroit, MI USA
Originally posted by Mutiny32
Wait, wouldn't that just go to you?
Wait, wouldn't that just go to you?
BINGO!
Someone needs to compile all of this. (by the way....receiving very few responses......)
I also need to 'filter out' some of what we receive.
...Such as the one that read "If you drop the Camero, your gay."
(shaking head....banging head against desktop)
I notice that most on this site are very good at typing and giving their opinions............
SO.......NOW IS THE TIME THAT YOU CAN GENUINELY BE HEARD......WHAT'S THE MATTER??? CAT GOT YOUR KEYBOARD???
