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[How-To Question] Picture upload

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Old 10-19-2018, 12:31 AM
  #16  
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Re: Picture upload

I’m having the same problem, and I don't have a limit. GaryDoug also. I posted this for Internet Brands in the Admin forum, but I don't think they have even read it. I'll try again.

They are upgrading things constantly. A shame we don’t have enough members to benefit.

I don’t know if you have noticed the new “infinite scroll” feature. If you click on a multiple page thread, without selecting a specific page, it goes to the first post, and you can scroll down continuously with no pagination at all, all the way to the last post. A new navigation panel appears at the bottom of the screen.
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Old 10-19-2018, 05:12 PM
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Re: Picture upload

yes Fred I did notice "infinite scroll"...not sure if I like it vs clicking progressive pages if starting from the beginning of thread

Test:

attempting to post a pic in this thread...if it is not in it...upload still no work for me
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Old 10-23-2018, 11:09 AM
  #18  
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Re: Picture upload

Test phot

o upload
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Old 10-23-2018, 11:23 AM
  #19  
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Re: Picture upload

Clicked manage attachments, "Browse Device" appeared, but button didn't work. Waited, and eventually is added a "My Albums" button. Took a very long time to load. But I was able to upload from my laptop. The photo is 197 KB.

I also clicked on the "My Albums" button, and a strip of my photos appeared at the top of the page. I double clicked on one, and it appeared to move down on the open field below the strip, but then disappeared. Clicked the "Upload" button and it didn't work. Maybe I didn't give it enough time. I'll try again.

Tried a 562 KB photo from my laptop. Appeared on the Manage Attachments screen, but tried twice to upload and did not work.

Let's try a upload from Albums. Same problem.... selected image appears in upload field very briefly and disappears. "Upload" button is not active.


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Old 10-23-2018, 02:14 PM
  #20  
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Re: Picture upload

Originally Posted by Chimera96 View Post
yes Fred I did notice "infinite scroll"...not sure if I like it vs clicking progressive pages if starting from the beginning of thread

Test:

attempting to post a pic in this thread...if it is not in it...upload still no work for me
When in "infinite scroll", there will be a bar at the bottom of the page that allows you to go to the "First" page, and then use the "Next" button to go page-by-page.
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Old 10-23-2018, 02:37 PM
  #21  
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Re: Picture upload

Switched to Chrome to see if the results are any different.

Testing 197 KB photo from Windows 10 laptop

Nope- same photo as above. After clicking Go Advance, clicked on Manage Attachments. Same as above - "Browse Your Device" showed up immediately, but took about 30 seconds before "My Albums" button appeared. Clicked Browse...., selected photo, photo loaded, "Upload" button went from shaded to live, clicked Upload, nothing happened.

OK, let's give Chrome a shot at the "Albums.....". Same results - band of photos at top. Clicked on the one I wanted, it appeared for less than 1 second in the open field below the band of photos. While it briefly appeared, the "Upload" button briefly went from shaded to live, but returned to shaded and would not work. Also tried to drag and drop the selected photo, but didn't work.

I'll give Cheryl at Internet Brands a link to this thread.
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Old 10-23-2018, 04:30 PM
  #22  
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Re: Picture upload

Hi all,

Apologies for the issues you are experiencing with the photo uploader. Can you guys do me a favor and send these in an email to: [email protected]

Be sure to include:
  • Subject of email: CamaroZ28 Photo Uploader Issue
  • What browser you are using (Chrome, Firefox, etc.)
  • What device you are using (iPhone X iOS 12.1, etc.)
  • Wifi or data?
  • Do you have any plug ins like Ad Blocker turned on?
  • **Attach a photo that failed to upload
I will forward this information to our tech team and hopefully they can try to get the issues sorted.
Thank you!
Cheryl
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Old 10-23-2018, 09:37 PM
  #23  
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Re: Picture upload

Let's see if I can upload a photo.....


Nope, no can do.

For what it may be worth, I also visit another IB site with the new software and sometimes I notice that it takes two attempts to upload a photo. Maybe about 10% of the time.
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Old 10-23-2018, 09:55 PM
  #24  
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Re: Picture upload

Try again and wait longer....

Nope, waited ten minutes and it did not load.
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Old 10-24-2018, 02:02 PM
  #25  
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Re: Picture upload

I received your email and will try to replicate the issue on our end. Thanks for sending that over!
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Old 10-27-2018, 02:39 PM
  #26  
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Re: Picture upload

No luck yet, I see this text box message when I hover over the Upload button after selecting an image (40kB size): "Please wait until the processes end to insert them into a post"

Last edited by GaryDoug; 10-27-2018 at 02:49 PM.
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Old 10-27-2018, 02:42 PM
  #27  
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Re: Picture upload

Apparently inserting a text file as an attachment works ok:. Also, saving the same JPG image as a BMP file works too, while the JPG file stops:
Attached Thumbnails Picture upload-dscn2401.bmp  
Attached Files
File Type: txt
tap size drills.txt (226 Bytes, 2 views)

Last edited by GaryDoug; 10-27-2018 at 02:54 PM.
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Old 10-29-2018, 01:08 PM
  #28  
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Re: Picture upload

Thanks for the update! Our tech team is currently working on resolving the uploader issues.
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Old 10-30-2018, 12:00 PM
  #29  
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Re: Picture upload

Thank you!
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