ok i guess " gurantee" was the wrong word to use, btu he does support his power outputs should be within a certain hp range from his calculations

im nto sure of what words to use but yea thats what i meant and gurantee was teh wrong word to use

like he says that teh LE2 will put down 400-425hp , and say i put down 395-420

im not gonna really complain about a few hp diff

just gotta make sure everything is in correct working condition and ur tune is right

 

Bret,

You have been getting messages all week! You did not see them? Funny you responded to this thread before reading my IM. Regardless, do you remember that you said you would email me on the status of my retainers? Well, I did not get that EMAIL from you! Yes, I am talking about an EMAIL and not an IM. Thank you for the tune, if the car ever runs I will let you know how it worked out. Why are you arguing with me in the first place? Am I not your customer? I am sure the readers of this post do not know what the REAL problem is... The problem is not only the fact that I have not received my retainers! Why are you so concerned with the not so custom cam specs getting out to the public? You said it yourself. "its not the cam that makes the power, it is the valvetrain"

 

Yeah, there have been a number of communication problems going on between you guys. I have read/heard everything that has gone on between you and Mike.

You know you saw ALL the IMs Mike sent you, you just chose to ignore them. If you don't want to communicate through AIM, it would have been a good idea to tell him that the first time you talked to him on AIM. After a few times of talking with you on AIM, why would he expect you to suddenly feel AIM is a bad way to communicate...? Great service there. Funny how right when Mike puts the specs in his sig, you respond to his IM and send him an e-mail. Unfortunately the nature of doing business primarily through the internet(read, many of the guys on here are customers you would NEVER have if not for the internet) is you are subject to limited privacy, especially when you put your AIM contact info under your name. It's the nature of the beast. You work directly with a sponsor. You have an AIM contact under your screen name. If you don't want people to contact you via AIM, don't put it under your name (looks like you finally chose to do this...should eliminate these problems in the future).

Ignoring his IMs is terrible business, plain and simple. You do respond to IMs at your work, you did it a number of previous times. Unfortunately in business, nobody cares why you can/can't deliver ordered parts...they just want their parts. You need to communicate better with your customer, even if you feel they are being a pest. A little communication goes a long way on the customer's end. The rest of us in business do it all the time.

 

Ok this is enough now. Give the guy his thread back....

E-mail sent at 11:26PM 4/04/05

Post #15 in this thread 11:36 PM 4/04/05

Addressed and answered 10 mins prior to posting or looking thru the forums.

IM name is permanantly taken out of my profile from now on.... Most people who are customers and now friends are respectfull of it. I don't want to come home from a long day and ARGUE and add stress to my day.... Sorry about that.

I looked thru my IM log about the supposed IGNORING....

Mon Mar 28 13:26:28 2005 Asked and Answered your questions....

My EXACT answer.... "waitin on a call back from Comp on them..... I'll try and e-mail you or IM what I find out later today"

Didn't find anything out from them that was new. I guess it was a bad try on my part.

Wed Mar 30 19:20:10 2005 Missed you that day... I was out that night at a dinner.

Didn't have it up as a reminder for when I got up in the AM. If I had a e-mail, I would have a e-mail back to you that day or the next concerning this.

Fri Apr 01 20:26:50 2005 Missed you then also.... It's Friday night sorry I had a life going on that night. Plus I couldn't find about it until monday morning.

Sorry if I missed IM's here.... or forgot about it... That's why I say E-mail... If I get it at a odd time.... Say 8:00PM on a Friday I can always have it there in my inbox ready to answer and REMIND ME ALSO so on Monday morning I can see what's up.


THIS IS IMPORTANT

Privacy is not limited..... If you expressively ask someone to stop doing something.... It's legally called harrasment and is a misdemenor offense that can have up to a 1 year term come with it. It's seriously NOT COOL to harass anyone. Just because someones phone number is public, or address or IM name doesn't mean you can constantly contact them if they ask you to stop. Believe me this is not a fun thing to go thru first hand...... it might be why I expect the privacy when I ask otherwise because I have been on the wrong side of this in my younger days.

It's a communication and attitude issue for both of us plain and simple... that's all I can say. I've respectfully asked time and time again to e-mail me, and when I don't immediately return a IM something like this blows up to something stupid.

Yes you are..... I've tried my best to help you out here.... I do believe that you should respect a customer (they do the same back) but they are not ALWAYS right.........

At one point in time I even thought of letting you try out some new cam designs for stock headed cars on me just to make up for the retainer issue.... I have determined that I have customers who I work better with to do R&D work with. You have a cam/valvetrain that's proven to work and that's what I agreed to sell in the first place.

Hell I'm not going into this anymore it's beating a dead horse... I'm done mustangmuchner you get your thread back man..... sorry I even added to this.

Bret

 

As far as guarantee on HP #s, LOL, there is just no way. TOO MANY variables like worn bottom end, complimenting parts, tuning quality, rocker adjustment, etc, etc. If a customer doesn't like the performance with one of my set ups, I will try and help them find out what they are missing but if all of the parts are there with good tuning an a bottom end that is in "descent" shape, they are always pleased.

A customer recently went from 319RWHP to 380 RWHP with my LE1 package due to an inj and fuel pumpo change. He was happy with the end results but was not happy the week before when he made 60 HP less. The complimenting part are VERY important to making power and I help the customer with a list of what to get.

I am VERY realistic in the #'s you vcan expect with my set ups. These are not "perfect scenario" #'s thay are what others are ACTUALLY getting with these set ups. Some make the #'s with mail order tuning, un ported intake and a restrictive exhaust system.

I have only guaranteed one customer a HP # and he is an Impala guy and it was more about another board member that kept having a few "shots" at me and I had no idea why. I guaranteed the Impy customer 380 RWHP (mild version of MY LE2 cam in an Impala with all of the mods and a fresh 355) if he had correct valve adjustment and hands on tuning with good exhaust. I offered a $100 wager on it but I guess he declined. It will be a month or so before the car is running. I guess we will know then.

That is the extent of any "guarantee" that I have ever offered. I guess it is more of a wager than a guarantee anyway.

Lloyd Elliott
972-617-5671
Eportworks.com

 

A 2003 Lancer OZ Edition isnt a DSM. Even an EVO isnt a DSM though it does share the same driveline...



The OZ Lancer engine isnt even a 4g63. Its just some Mitsubishi 4 banger. It's also a FWD and if that's the auto tranny I think it is, he'll be having problems soon enough. Also realize his car is 500-800lb lighter then yours, which will make a BIG difference.

We can work with this though .

My one thought will be "How far do you want to go with this setup?"

Option 1: Buy the LE1 kit, which is good power for good money. Keep beating him till he rebuilds or seriously kicks up the boost. Then perhaps an "emissions legal" nitrous kit for giggles. a small shot would go a long way at keeping him watching taillights.

Option 2: Buy the LE1 kit, but have it "tweaked" for boost, and then swap your pistons when you can and buy an STS kit. Rip him a new one.

Option 3: Skip the LE1 kit, swap the pistons now and get the STS kit. He has a turbo, and so do you. You also rip him a new one.

Option 4: Spend a year and a half not driving your car to build some rediculous motor that with traction would make him look like he was standing still no matter what he tried to do.

----
I will stand by Bret's customer service and professionalism. From working in a fab shop that deals mostly with Steel, it has effected a LOT of the industry (espicially considering half the time you get something, it ends up as Chinese Steel, which most wont work with and most customers explicitly say "NO" on in their specifications) and it makes profit margins vanish even if you can get a good supply...

It sucks a lot. I'll agree 100%. When I GP'ed my Corsa exhaust from Tbyrne, it wasnt their fault that it was 5 weeks late. Corsa promised them that it would ship on time. So Tbyrne took that as gold and went with it. Not their fault.

Then some would say "dont drop ship, stock it first". That's impossible with keeping prices down. You add another shipping cost, time to sit on shelves( and value is lost), space to stick them all, and pay people at said shop to do such things. All it would do is make the prices go up. Its something everyone everywhere deals with. Its a horrible thing, but it just happens sometimes. For custom work its impossible, as parts ordered must be specified after design work.

On a lighter note though, atleast this is the automotive aftermarket and not the medical industry. Would you rather be waiting for some retainers, or a new kidney?

 

I'm harrassing you now? LMFAO. As far as I am concerned, you have to ask me to stop doing something and I have to continue to do it in order for that to be considered harrassment. Not tell me what to do and I not do it. You have things backwards. BTW, are you certain I will not break one of these valve springs? Based on their rating I am over the max lift of this spring! I wouldn't want that to hit you in the *** when I contact you after I blew my motor up.

 

I asked you to e-mail me starting in the middle of March.... I can find that e-mail for you if you want. I asked already.

Basically that was a lesson in life, not pertaining to this 100%.

So do you want your retainer update in the middle of this thread or do you want a e-mail..... Jesus drop it already and give the guy his thread back.

As for the springs.....

Thats what the valve spring mic is for (that's coming with the retainers) SO YOU GET THE INSTALLED HEIGHTS CORRECT AND NOT BREAK A SPRING. But what do I know about this I'm just a liar.......lol, I've done it tons of times before, Lloyd has done it tons of times before on my recomendation. It works. I might not be good at dealing with you but I do know how to do the math and make the valvetrain work.

BTW to everyone else that's reading this for entertainment.... Do you wonder why Joe O doesn't do this anymore?

Bret

 

Honestly it is a sad thing, then people like me cant have sweet custom cams and such

PMing you SStrokerAce for some cam help

-Dustin-

 

If you had been reading the post carefully, you would have noticed that I said his cam was not very custom. You have access to all of the lobes that he does and will be able to create your own cam for your own needs. It is not rocket science. If I had been smart I would have done it myself as I intended on doing. I thought he had something greater to offer. I am sure the cam will work great, but you don't know all the BS that came with it. Save yourself the trouble. Bret may be a good guy and he seemed cool to talk to at first, but as he said things got out of hand and the way he handled my order was uncalled for. This is JMO. Have a nice day.

 

I think he was talking about the other guy leaving. If SSstroker left as well, then we wouldn't get custom cams.

 

Funny I sent you a e-mail at 12:30 and nothing back yet? You had time to post on here though so it sounds like the pot calling the kettle black.

Doesn't that just look stupid to say that?

BTW Guys I offered him a FULL REFUND ON A CUSTOM CAM..... There is a first and last time for everything. Looks really happy to jump all over that.

Bret

 

I just got around to reading this entire post and I'm really surprised
to see the off topic and unnecessary content. This stuff does not
need to be aired on the board. Bret helped me out a while back with
a set of Comp Ti retainers and I appreciate it. Had they been on back
order I would have dealt with that off of the board and in a civilized
manner. This is ridiculous.