Originally Posted by snorkelface

Well, I hope that if you speak to someone, and tell them something will happen, that if someone else messes up without your knowledge, that you take full responsibility. Any criticism/slander/repercussions should be directed at you, and only you. The company as a whole, nor the person whom made the error should ever be held responsible, nor addressed. Before you even know of the situation, you should have your name bashed on the internet where many of your costumers go.

Originally Posted by captain_foustas

where are you getting your best buy info from?? ever hear of geek squad??? they are actualy giving a vw beatle to techs to have in home repairs and theyr selling like crazy. they are opening geek squad stations throughout the country and is one of the largest computer and electronic sales and service companys in the world, soon to expand to china, idia and other places across the pacific.

Originally Posted by Bad64chevelle

I would agree that the bashing was not needed, and the title of the post is NOT acceptable. However after he finally got in contact with Dal, how the "professioal" acted towards the customer was unacceptable also. If a person wants to keep business up they should always keep customer service professional, and never do the following: a) yell or raise a voice at a customer b) never tell the customer they are wrong without fully inspecting the product, and c) NEVER bring their personal lives to work! If you are frustrated FINE, leave it at the counter and visa versa never bring the frustration from work home, leave it at the door. I do not know Dal, or have ever dealt with him, so i have no personal experiences however i have dealt with many people, and have had similar interactions. I know people have bad days, and especially since its monday after a holiday weekend, so im sure many would understand that, but if this were a more frequent thing, than the problem lies with the seller, not the buyer. I hope all works out for everyone in that situation!

Originally Posted by snorkelface

Well, I hope that if you speak to someone, and tell them something will happen, that if someone else messes up without your knowledge, that you take full responsibility. Any criticism/slander/repercussions should be directed at you, and only you. The company as a whole, nor the person whom made the error should ever be held responsible, nor addressed. Before you even know of the situation, you should have your name bashed on the internet where many of your costumers go.

Originally Posted by izzyz28

Thanks for keeping us updated. If Dal truly did react the way you say he did then I will never give him any of my business. That is truly unprofessional and actually pretty sad. I don't care whether he was having a bad day or not, he acted like a complete a**hole and I have no time or patience to deal with someone like that. Even if it turns out alright(I use this term VERY loosely), I will go somewhere else for my parts based solely on his s**tty attitude.

Originally Posted by Mikey97Z

If I were Dal I would be suspicious of your story. I'd think you were trying to fool me by sending back a used starter after you received a good one.

Originally Posted by captain_foustas

MY brother just pointed something GREAT out.... i wish i would have thoght of this before. FOR ALL YOU THAT THINK IM TRYNG TO RIP DAL OFF THEN I HAVE PHYSICAL PROOF THAT ITS HIS STARTER. THE BOX HE SENT HAS A PART NUMBER AND A SERIAL NUMBER THAT MATCHES THE PART THAT WAS SENT TO ME. IF YOU WANT ANY PICTURES OF THIS FEEL FREE TO ASK ME. IT ALSO MATCHES THE SHIPPING LABEL ATTATCHED TO THE BOX

Originally Posted by FormulaDustoff

This is one crazy thread. I have been checking out this site for some time now, never became a member till today, mainly because I own a Formula.