elitesparkplugs.com
Registered User
Joined: Jun 2005
Posts: 268
Re: elitesparkplugs.com
I ordered a set of OVC chrome with heat shield and eventually got red ones. They sent me a new set but never a return label so I still have both sets and they know about it. I'll send another email reminding about the return label. I'm not going to pay for return shipping.
The site is not very good. No way to check on your order.
The site is not very good. No way to check on your order.
Registered User
Joined: Jan 2001
Posts: 691
From: Jacksonville, FL
Re: elitesparkplugs.com
Originally Posted by TKTMAGNT
hey folks has anyone else had problems with this company? i ordered a set of wires from these guys back in june, they sent them to me relatively quick but for some reason they were arcing everywhere so i contacted the company and they said send them back and we will look at them. so i did on july 5th about mid july i got an email saying they didn't find anything wrong with them but they will replace them anyway. I thought, cool, well here it is half way thru august and i still have no wires and a car still on jack stands that was supposed to go to texas last weekend. i have tried to contact them but haven't recieved a response. just wondering if i am having my normal luck ordering parts
Hi James,
I sent you two pm's about the location of your wires (by the way we tested the wires you sent which had no problems. I still went ahead and had a new set made up for you. (check your pm for the tracking number).
Thank You,
Jim
Registered User
Joined: Nov 1999
Posts: 2,801
From: Nashville, TN
Re: elitesparkplugs.com
Originally Posted by Maldo
Hi James,
I sent you two pm's about the location of your wires (by the way we tested the wires you sent which had no problems. I still went ahead and had a new set made up for you. (check your pm for the tracking number).
Thank You,
Jim
I sent you two pm's about the location of your wires (by the way we tested the wires you sent which had no problems. I still went ahead and had a new set made up for you. (check your pm for the tracking number).
Thank You,
Jim
Good cust. service right there IMO.
Registered User
Joined: Jan 2001
Posts: 691
From: Jacksonville, FL
Re: elitesparkplugs.com
Originally Posted by Heatmaker
until your waiting to recieve replacement parts they never sent.
hmmmm
Mr. Hinson I just check ..we are still waiting for th return for your old set ... if not we would have to charge you up front for the new set and then refund the diff when the old set is sent back.
You know simce i see that you have been a board member since 2003 I will have anther set made for you in the next production run for the chrome ovc wires and send it out anyway without charging you up front.
thx Jim
Last edited by 95 Z/28 LT1; Aug 18, 2005 at 05:58 AM.
Registered User
Joined: Sep 2000
Posts: 111
From: Winnipeg,Mb,Canada
Re: elitesparkplugs.com
Originally Posted by Maldo
hmmmm
Jamell Hinson I just check ..we are still waiting for th return for your old set ... if not we would have to charge you up front for the new set and then refund the diff when the old set is sent back.
You know simce i see that you have been a board member since 2003 I will have anther set made for you in the next production run for the chrome ovc wires and send it out anyway without charging you up front.
thx Jim
Jamell Hinson I just check ..we are still waiting for th return for your old set ... if not we would have to charge you up front for the new set and then refund the diff when the old set is sent back.
You know simce i see that you have been a board member since 2003 I will have anther set made for you in the next production run for the chrome ovc wires and send it out anyway without charging you up front.
thx Jim
Thread Starter
Registered User
Joined: Jun 2004
Posts: 119
From: Jacksonville NC
Re: elitesparkplugs.com
ok folks i figured it out, someone suggested that i pm maldo, so i did. he replied and says they are on their way via ups should be here by friday 
if only i would have thought about doing that earlier.
thanks maldo
if only i would have thought about doing that earlier.thanks maldo
Registered User
Joined: Jan 2001
Posts: 691
From: Jacksonville, FL
Re: elitesparkplugs.com
Originally Posted by TKTMAGNT
ok folks i figured it out, someone suggested that i pm maldo, so i did. he replied and says they are on their way via ups should be here by friday if only i would have thought about doing that earlier.
thanks maldo
if only i would have thought about doing that earlier.thanks maldo
No Problem just wanted to make sure that we service you as quickly as possible.
Advanced Member
Joined: Nov 2003
Posts: 3,874
From: Under The Hood
Re: elitesparkplugs.com
Originally Posted by Maldo
You know simce i see that you have been a board member since 2003 I will have anther set made for you in the next production run for the chrome ovc wires and send it out anyway without charging you up front.
thx Jim
thx Jim
I'm way past my ignition wires don't worry about it.
It was an issue for me about a month ago, but I already replaced my wires. When I was told I would be sent a set to avoid down time I thought I would actually be sent a set to avoid down time, but that never happend. I fixed the problem with a different brand.
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