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Dealership Woes!!!!!!!

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Old Oct 20, 2004 | 06:49 PM
  #1  
tavella's Avatar
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From: Tampa, FL
Dealership Woes!!!!!!!

I have a 99 Camaro and I had brought my car into a shop (non GM) to have the positive battery cable replaced ($25 is MUCH better than the $179.00 price chevy gave me). I received a call stating that they would not do the change due to the casing around the bolt on the alternator (where the wire connects) is stripped. I figured ok, a dealership replaced the alternator, so I should be able to bring it to any chevy and have them replace it. WRONG! I found out that the last alternator (a GM lifetime part) was first switched out for a one year 12000 mile replacement and now Chevy wants me to pay a $80 diaganostic fee just to see if this is the problem. I called the original dealership and was told to fight it out with the local dealership now and tell them they need to fix this. I don't have the time to mess with these people. Anyone have any suggestions as to how I can get this fixed? I'm to the point where I'm going to snap. Another case of the dealership taking a piece of me without a dinner purchase first! Thanks!
Old Oct 20, 2004 | 09:58 PM
  #2  
95_LT1_6SPD's Avatar
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From: Caledon Ontario Canada
Re: Dealership Woes!!!!!!!

Can you change it yourself?
Old Oct 21, 2004 | 08:01 AM
  #3  
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From: Toms River, NJ
Re: Dealership Woes!!!!!!!

Issues you have with a dealer can best be resolved by asking to meet with the chevy zone rep. I had a leased Lincolin (1990) replaced with a 92 town car (brand new) after meeting with the Ford zone rep and explained to him the problem and how 2 dealers could not fix the steering problem on the car.
Old Oct 21, 2004 | 06:05 PM
  #4  
tavella's Avatar
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From: Tampa, FL
Re: Dealership Woes!!!!!!!

Originally Posted by 95_LT1_6SPD
Can you change it yourself?
I'm sure I could but I am not purchasing a new alternator when they broke it to begin with. I'm going to call Chevy corporate tomorrow and let them have it. I'm REALLY upset over the fact the one dealership replaced the life time replacement alternator with a 1 year/12k mile one.... Thanks for responding though.
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