Ug. I should be cruising around in the sun, down at the beach, with weather like this, but NO! my throttle body is still in never-neverland.

I gotta vent. This is a VERY minor problem, but its being going on for so long, I just need to rant.

Two months ago I send my TB in to Bauer Racing in NY to get a little better porting done, etc. (great rep for the work Bret has done there on TBs - everyone loves the work) No big deal though, just a couple of ponbies for a hundred+ bucks, but still better than doing nothing. Besides, my car was in storage and not going anywhere for a few weeks anyways, so I didn't need my TB.

I ship the unit down and it arrives in NY in 20 hours (love FedEx). They get it and ask me how quick I want it. I said end of next week is good (cuz car's in storage, etc..).

Two weeks later, I contact them about status - the guy's been sick, so not done yet, "But we'll get on it tomorrow."

week 3: Contact them and they say my TB got mislabelled so it didn't get done with the others. "Sorry, we'll get on it tomorrow."

week 4: Contact them and they say that a 'rush' job came up the HAD to be done, "But, we'll get on it tomorrow."

week 5: Contact them. They ran out of parts, "But we'll take them out of another unit and get it done tomorrow."

End of week 5: Contact them. Its done, but they just need to find out the shipping cost so I can pay them via Paypal. "We'll find out tomorrow." Ok.

Week 6: Contact them. They haven't had time to get pricing, "But we'll get on it tomorrow." I explain that I need the unit in about 8 days for a dyno session. They say, "It's friday, we'll get it to you by Monday/Tuesday." Ok.

Week 7: Contact them to see if it got out the door. The say it went USPS International Air, "should be there quick."

Week 8: Contact them. Still not here at my door. Do you have a tracking # or insurance, because it's a week overdue. "Don't worry, USPS sometimes screws up royally." Great, so you have insurance on it? "Nope." Great.

End of week 8: No TB. Really pissed off ChriSS. Not a good combination. Leave them a message that it's still not here and that I'm geting slightly upset. I think USPS Int'l Air means that the delivery guys attach it to the nearest homing pigeon and hope for the best. (FedEx 20 hours - USPS 20 days, and FedEx cost me less than what they charged me for USPS). Sick.

No response yet.

Hope week 9 (starting May 1st) goes better. Bet it will arrive as soon as the rain comes...

 

Holy fu*k man. I cant believe that BS. Is there no tracking number??? I can relate to your frustration as I seem to always get the screw around/poor customer service with everything Ive ordered. Hopefully it turns up sooner then later.

 

Yeah Kaos. I know you've gone through this crap too.

Just amazes how poor some companies are in this industry. One day, great service - next day, no service.

 

I have been TRYING to give some painting business to a local guy for the last three weeks. He has missed FIVE appointment to come and paint the engine bay of the TA at my home. Doesn't take very long.

I want him to paint the engine bay, paint and cut polish the car and paint and do some tribal flames on the Sunfire. A fair amount of work i would have said. This is a high end guy and I know that he has other jobs on the go but I too have a life.

So I'm going to another dude now.

 

ahh amn thats crap...there should be some sorta re-embersement for that...sorry to here it buddie....wel at leats im not the last one wiht the car out for once haha ...bets of luck wiht the outcome chris

 

i feel ur pain man .. or wait no i dont .. im cruisin in my slow convertible

 

post your rant in the ls1 section, start spreading the good word

 

Yeah no ****!! Post that on Ls1tech and Ill bet you by morning it will not have only showed up, but magically installed itself in the car.

 

Haha!

Only prob is the Mods don't like such talk about the sponsors... but if I don't get satisfaction, I will do something.

 

Sorry to hear of your troubles Chris. If you sent it to this guy because of referals of this forum you should post a message about your experience. Or, if the mods are overly sensitive try it as a question. IE how long did it take for etc etc? then explain whats happened. Failing that, maybe jumping up on a desk and yelling will help?

 

it will take a while for the mods to reconize it, and by then you may have reached enough people. but does bauer advertise on ls1 tech, etc?

 

I dont know if Baur is a sponsor on tech either, but if they are, the mods would not have a problem with you making a post about this. People need to hear this sh*t.

Personally, after what youve been through, I would never do business with them.

 

niether will i

 

call the shipping companie & tell them your name & the name of the business. Tell them that you are filling a complaint against both the Company & them & tell them the price you paid for everything.

They need to find it ASAP.

 

I've dealt with them on a $1,200 order and found Bret to be generally helpful, always fast to respond to my emails and he got me great prices on my package.

I understand he tends to ships USPS to Canada so we do not get nailed with the UPS type brokerage fees - I believe that shipping USPS is actually a small PITA for him as he makes a special trip to the post office rather than having UPS come to his door.

Did you request UPS or USPS?

Anyway - none of that helps as your missing the TB and not driving! I just wanted to say that your experience is not the norm for these guys.

Hope it arrives soon.