New in box opti broken!!
My car has been down for almost 2 weeks now with the infamous 16 36 42 error list. So I order a new opti from Jason. I finally get it and the number one terminal for the plug wire to plug into is completly snapped off
. Can I just bring this to my local GM dealership and they would replace it with a new one since it is still brand new??
. Can I just bring this to my local GM dealership and they would replace it with a new one since it is still brand new??
Re: New in box opti broken!!
Just a few days ago on here someone asked that same question. My understanding about exchanging the part was that as long as you have the receipt for the part that you can exchange it at your local dealership.
Sad to here about the problems.
Sad to here about the problems.
Re: New in box opti broken!!
I had to send it back to Jason because it was damaged during shipping
the plastic plug holder and electrical connector was snapped right off, otherwise the dealership in my area was going to take it back...I overnighted it back to him and he said once he gets it he will overnight another one to me.. What a P.I.T.A!!!! UPS just doesn't have any respect for other people's property whatsoever huh??
the plastic plug holder and electrical connector was snapped right off, otherwise the dealership in my area was going to take it back...I overnighted it back to him and he said once he gets it he will overnight another one to me.. What a P.I.T.A!!!! UPS just doesn't have any respect for other people's property whatsoever huh??
Re: New in box opti broken!!
Originally Posted by grygst76
.....UPS just doesn't have any respect for other people's property whatsoever huh??....
Now who "wants to race the truck?"
Re: New in box opti broken!!
Originally Posted by 94zgreenmachine
I think those guys that got exposed on 60 minutes(or whatever show it was) that worked for Northwest Airlines and were cuaght on tape kicking and throwing luggage around got fired and now all work for UPS!
Now who "wants to race the truck?" 
Now who "wants to race the truck?" 
Re: New in box opti broken!!
i feel your pain. those clowns broke my new tranny during shipping. got home input shaft sticking out of box and opened her up....... cracked case. i also waited for a week for them to come inspect their damage. by the time i got a call from ups the guy from sallee chev. had sent me the replacement part and i was up and running. he had to eat the part because they would not take responsibility for the damage.clowns
Re: New in box opti broken!!
Originally Posted by 961le
i feel your pain. those clowns broke my new tranny during shipping. got home input shaft sticking out of box and opened her up....... cracked case. i also waited for a week for them to come inspect their damage. by the time i got a call from ups the guy from sallee chev. had sent me the replacement part and i was up and running. he had to eat the part because they would not take responsibility for the damage.clowns 

Re: New in box opti broken!!
took the opti apart, shocked it lasted as long as it did, oil was dripping out of it, the rotor was green from corrosion and the every electrical area was completely corroded. where one of the plugs goes in was filled with electrical corrosion..
Re: New in box opti broken!!
i'm getting a new opti from jason tomorrow. luckily i dont have to worry about shipping seeing as how the dealership he works at is right down the street.
sorry to hear about your bad luck though, man. i know it sux having to wait a few more days to get your ride going. jason is a good guy though. glad to hear he hooked you up with the overnight shipping.
sorry to hear about your bad luck though, man. i know it sux having to wait a few more days to get your ride going. jason is a good guy though. glad to hear he hooked you up with the overnight shipping.
Re: New in box opti broken!!
NOW the new ICM I got is no good
The old one makes the car crank without starting, the new one will let the car start, but the ses light comes on!!! Always the special order wait a week to get part that goes bad!!!
The old one makes the car crank without starting, the new one will let the car start, but the ses light comes on!!! Always the special order wait a week to get part that goes bad!!!
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dbusch22
Forced Induction
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Oct 31, 2016 11:09 AM



Do what Ken said and see if you can get another. Of course, if you call Jason, he will get you another one, too.
