ok, i started a thread like this a couple days ago, i ordered mac headers, and ypipe from them for like $417 shipped, not too shabby, but i ordered them on jan 31, it has been 26 days! they claim 5 days 10 max!! wtf, m starting to get MAD, i emailed them twice, and i still have yet to get a responce thats kinda sh!ty, and i called them to see what the hell was going on, and the phone rang like 8 times and an answering machine picked up and said "...if you have any questions on an order you placed e-mail us for progress..." or some BS like that. this SUCKS should i be worried??? bc i am getting pist off



Sean

 

well i think its going to be like 2 months till you get your order, same **** happened to me they took about 3 month to send me my product....: the best advice is that get your money back no matter what they tell you dont listen to them thats riducules i suggest "thunder racing" they are awesome to deal with,good luck

 

did they bill you b4 you recieved product?? why 2-3 months thats F@ck!ng crazy

 

yup they did, i was not a wise buyer stupid me

 

1, why does it take 2-3 months??, and 2, i thought a company cant charge you untill they ship your product.


sean

 

ok, just called them, again another answering machine this time it said our phones are down till monday, write us an e-mail it will be responded by from 1-24 hours. i hope so, bc i am getting mad. then i sent them this e-mail,


hi

I ordered mac 13/4 shortie headers and y-pipe from you on Jan 31, it is feb 27 what is going on, you claim 5 bussiness days, 10 max, i have e-mailed you twice already with no responce, i have called you and your answering machine said that it would take 24 hours max to recieve a responce via e-mail, i still have yet to recieve any responce from my previous e-mails my confirmation # is 1740-0911-2951 let me know what is going on. Do you let your customers know how their order is coming along, or do you just expect them to wait for months. Also, you better not charge me untill my order is shipped out. you know have untill 9:20 central time tommorow to send a responce. One more thing if i get screwed then i am going to post on every camaro, corvette, mustang, forum i can find to tell them what happened.


sean

so, if they dont respond what should i do???

 

Did you buy with credit card, you could always call your cc company and have them take it off.

 

yea i payed with cc, but i dont wanna call the cc co. untill i get a respon from the m.

 

call the credit card compay. THat site is a rip off and you might never get your product. Call and get your $$$$ back.

 

If I remember correctly, there is a federal law that states if you order a product, and it will not be shipped to you within 30 days, the company HAS to notify you of this.

So, yes, I believe you have recourse. You might mention such a law in your email, after you double-check it.

Thanks for mentioning this too, as I was considering getting an Autometer gauge from them. But if it's going to be 3 months...