i ordered my pcm tuned on july 25th and received it on july 31st...that same day installed the new one and it was great...more than i expected actually...and then about 20 mins later i mailed out my pcm on july 31st...and its now august 21st and I am still waiting for my core charge refund...is this normal or is there a problem here??? it just seems like a long time to be waiting...

 

Yeah i had to wait a while to my refund, BUt don't worry he will pay you back the core charge eventually.

 

I remember my refund took awhile too. He will get it to you though, don't worry.

 

sounds good...i was just gettin a little curious as to where it might b bc i checked the FAQ's on his site and it said like 7 days it will b available thru paypal and everything but im not desperate for $115...just curious and its good to hear from other ppl about it too..thanks

 

There are a few reasons for the slower refunds. I have had at least 5 bad PCMs sent back to me in the last few months. I was refunding right away then, so I didn't find out about them being bad until later. Now I need to test each one of them before I can refund you because this is seriously not worth it and I will explain why.

Consider this - The fee for the core charge is $10. I am out of a PCM for at least a week (some never send them back either), I have to purchase others to make up for this, I have to spend the time to program it to your VIN and make it identical to yours and then I have to spend time checking it to make sure it's not bad. When you get a few bad back, this is seriously becoming not worth it because I lose quite a bit of money.

So up to this point, this worked like a rebate. If I continue to get screwed, I will most likely discontinue this service. I have always tried to help people, but I've been burned one too many times doing it.

Kevin, I've sent you an email.

 

yeah i got ur email and i competely understand...its all good lol...and what you emailed me with makes sense as to what my car was doing prior to the new pcm...no problems with you or ur service at all its definitely top notch...im just hoping that you continue doing what you do bc i will definitely look to you for updates in the future with mods

 

I wasn't talking about discontinuing tuning, but the exchange service. There is way too much work, delay and risk for the $10.

 

o ok...makes sense

 

Why not take more money? (closer to the price of a PCM)