I got this e-mail from GM customer service , i noticed that the part I made in bold text seems kind of hopeful for a 5th gen

 

What, they haven't adopted the winky smiley on official GM communications?

 

Gotta love PR speak...they don't say it's not coming, they just say they haven't announced it yet.

 

That's reading into things quite a bit, don't ya think?

 

I don't think so.

EX: I fired off an email about the Malibu MAXX SS's lack of a manual transmission and the reply was worded: "currently there are no plans to offer a manual transmission..."

At most I'd call it wishful thinking...

 

Well I just thought it looked way more hopeful than the other return e-mail I got when I harassed them about the Camaro

 

Yeah thats a lot better than the standard response that I got, but that was back in 2002 when I emailed then. When is the magic date again? Hey they actually said CAMARO!

 

here's what i got:

Thank you for contacting the Chevrolet Customer Assistance Center.

Thank you for contacting the Chevrolet Customer Assistance Center and sharing
your story with us.

I apologize for the disappointment expressed in your email and want you to know
that a number of Chevrolet Camaro owners and enthusiasts have expressed their
fondness for this vehicle.

Although Camaro and Firebird have always had focused appeal, both Chevy and
Pontiac will continue the tradition of providing performance vehicles with high
value.

GM will continue to support the millions of Camaro and Firebird/Trans Am owners
with replacement parts, reproduction parts, accessories and technical support
through its Service Parts Organization.

If you should need to contact us in the future, please e-mail us again or call
our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer
Relationship Managers are available Monday through Friday from 8:00 a.m. to
11:00 p.m., Eastern Time. Please reference file 1-351093016 on all
correspondence.

Again, thank you for contacting Chevrolet.

Sincerely,

Brent Brown
Customer Relationship Manager
Chevrolet Customer Assistance Center

i'm still alittle curious as to why the firebird part was in there when i never mentioned them. any thoughts?

 

It's just much more simple to make one email covering both fbody's, than two make two seperate ones.

I think at least

 

I have received one like this myself.

 

I think they have a 3 different predrafted replies to send out whenever they get emails concerning the F-body.

 

Yep. I got the first letter in this thread.

 

This is what I got...

Thank you for contacting the Pontiac Customer Assistance Center. I appreciate you taking the
time to write us in regards to the return of the Pontiac Firebird.

I apologize but currently Pontiac has not made any decisions that would suggest the return of
the Firebird. Although the Firebird has always had focused appeal, Pontiac will continue the
tradition of providing performance vehicle with high value. Pontiac has just introduced the G6,
and the Equinox is coming out for 2006.

Again I am sorry that Pontiac has not chosen to bring back the Firebird at this time, and I
encourage you to check our website for up to date press releases on this matter. I have noted
you dissatisfaction under case number 1-323414416.

If you should need to contact us in the future, simply reply to this message or call our Pontiac
Customer Assistance Center at 1-800-222-1020. Customer Relationship Managers are available
Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

Again, thank you for contacting Pontiac.

Sincerely,

Josh Elms
Customer Relationship Manager
Pontiac Customer Assistance Center

 

Shouldn't that be the Torrent, not Equinox?

And why on earth would they mention the G6 when someone asks about the Firebird? I know they just have to keep enthusiasm for the brand going but talk about comparing apples to oranges...

 

You guys read WAY to much in these emails.