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GM closing too many Chevy dealerships

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Old Jan 1, 2010 | 11:55 PM
  #31  
94LightningGal's Avatar
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From: Payson, AZ USA
Originally Posted by DvBoard
It may indeed by flawed, but I can tell you this: With all the bull**** rules GM is required to follow as far as dealerships, etc. go, they are better having to reopen more later, than to not close enough now.
Ahhh, I see. It is better to ruin towns, ruin family legacies, bankrupt families, etc.......... now............ so they can pay off their friends (large corporate dealerships) later.

Ok, that makes sense.
Old Jan 2, 2010 | 12:35 AM
  #32  
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From: Southern Indiana
Originally Posted by 94LightningGal
Ahhh, I see. It is better to ruin towns, ruin family legacies, bankrupt families, etc.......... now............ so they can pay off their friends (large corporate dealerships) later.

Ok, that makes sense.
Do you have any idea how impossible it is to dump a dealership outside of bankruptcy?

Of course you completely leave out the fact that they may be a complete crap dealership, but GM should keep 'em open anyways since otherwise it will cause some job loss. Forget about the fact that places like this have nearly drained GM itself completely dry to begin with. I guess they should just have left them all open and gone out of business so that everyone that works for a GM dealership would be out of a job together...
Old Jan 2, 2010 | 01:00 AM
  #33  
Big Als Z's Avatar
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Joined: Mar 2004
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From: Jersey Shore
Still 5 here within 30 mins, with only 2 Hondas, 2 Toyotas, and 2 Nissian dealers.
Three of them are owned by the same dealer network.
I drove to the farthest of the 5 to buy my Malibu because it had the largest inventory, and just so happen to have the exact model, trim, and color I wanted.

40 miles in the rual nothingness of some states could be a while. There are lots of reorganizing things that must be done. People are gunna lose dealers, and thats just the way its gunna be. If all 4 dealers were ****, then they deserved to be shed, and maybe reset with new rules and regulations for one of them to reopen.
Old Jan 2, 2010 | 12:39 PM
  #34  
94LightningGal's Avatar
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Joined: Nov 2001
Posts: 1,178
From: Payson, AZ USA
Originally Posted by DvBoard
Do you have any idea how impossible it is to dump a dealership outside of bankruptcy?

Of course you completely leave out the fact that they may be a complete crap dealership, but GM should keep 'em open anyways since otherwise it will cause some job loss. Forget about the fact that places like this have nearly drained GM itself completely dry to begin with. I guess they should just have left them all open and gone out of business so that everyone that works for a GM dealership would be out of a job together...
I'm "assuming" that you do not live in a rural area.

I do.

I have no problem with dealerships in urban areas closing. Why, because there are more than enough in all the urban areas. The problem I have, is with the rural dealerships.

See, in rural USA, we don't care about big fancy buildings. As a matter of fact, we actually prefer the simpler dealerships, in the older buildings. Rural dealerships are usually very friendly, and very personal. We know who works there, and our kids go to school with their kids. You normally get much more personal service......... with no pressure.............. in a laid back setting.

Why can't you just admit that GM rushed through this, and in many cases, did not give it much thought??

I have seen posts from family dealership owners, proving their customer service scores, and proving their sale pecking order............ but proving that they have spent millions updating their facilities............... only to get "the letter." At the same time, knowing the big corporated dealerships, with the lousy CS scores, that is staying open.

Remember that the majority of stores closed, are rural. While they may not have the huge sales numbers that the urban stores have, they also don't compete with anyone but themselves, or another brand. Thus, they don't cost GM anything in reduced sales prices. They also serve immensely loyal customers, and serve them well. Otherwise, they would have closed a long time ago. Most of them, have been there for decades.

I understand that you don't think the rural stores volume matters much. However, a small amount, multiplied by alot of stores, equals alot of cars and trucks.

BTW, yes, I know all about franchise laws.
Old Jan 3, 2010 | 06:15 PM
  #35  
Red89GTA's Avatar
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Joined: Apr 2002
Posts: 589
From: Flounderville, MI, USA
Originally Posted by 94LightningGal
I'm "assuming" that you do not live in a rural area.

I do.

I have no problem with dealerships in urban areas closing. Why, because there are more than enough in all the urban areas. The problem I have, is with the rural dealerships.

See, in rural USA, we don't care about big fancy buildings. As a matter of fact, we actually prefer the simpler dealerships, in the older buildings. Rural dealerships are usually very friendly, and very personal. We know who works there, and our kids go to school with their kids. You normally get much more personal service......... with no pressure.............. in a laid back setting.

Why can't you just admit that GM rushed through this, and in many cases, did not give it much thought??

I have seen posts from family dealership owners, proving their customer service scores, and proving their sale pecking order............ but proving that they have spent millions updating their facilities............... only to get "the letter." At the same time, knowing the big corporated dealerships, with the lousy CS scores, that is staying open.

Remember that the majority of stores closed, are rural. While they may not have the huge sales numbers that the urban stores have, they also don't compete with anyone but themselves, or another brand. Thus, they don't cost GM anything in reduced sales prices. They also serve immensely loyal customers, and serve them well. Otherwise, they would have closed a long time ago. Most of them, have been there for decades.

I understand that you don't think the rural stores volume matters much. However, a small amount, multiplied by alot of stores, equals alot of cars and trucks.

BTW, yes, I know all about franchise laws.
What she said
Old Jan 3, 2010 | 09:31 PM
  #36  
matLT1's Avatar
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Joined: Apr 2005
Posts: 957
From: Berkley, MI
Originally Posted by 94LightningGal
I'm "assuming" that you do not live in a rural area.

I do.

I have no problem with dealerships in urban areas closing. Why, because there are more than enough in all the urban areas. The problem I have, is with the rural dealerships.

See, in rural USA, we don't care about big fancy buildings. As a matter of fact, we actually prefer the simpler dealerships, in the older buildings. Rural dealerships are usually very friendly, and very personal. We know who works there, and our kids go to school with their kids. You normally get much more personal service......... with no pressure.............. in a laid back setting.

Why can't you just admit that GM rushed through this, and in many cases, did not give it much thought??

I have seen posts from family dealership owners, proving their customer service scores, and proving their sale pecking order............ but proving that they have spent millions updating their facilities............... only to get "the letter." At the same time, knowing the big corporated dealerships, with the lousy CS scores, that is staying open.

Remember that the majority of stores closed, are rural. While they may not have the huge sales numbers that the urban stores have, they also don't compete with anyone but themselves, or another brand. Thus, they don't cost GM anything in reduced sales prices. They also serve immensely loyal customers, and serve them well. Otherwise, they would have closed a long time ago. Most of them, have been there for decades.

I understand that you don't think the rural stores volume matters much. However, a small amount, multiplied by alot of stores, equals alot of cars and trucks.

BTW, yes, I know all about franchise laws.
Whats amazing too is they kept urban dealers open that I would never dream of going to again. Some have the worst attitude and service I had ever experienced. A dealer I experieced seemed to think I was born yesterday and had a 'my way or the highway' attitude and kept trying to tell me what kind of car I was going to purchase . I told him point blank to either do good business or I was leaving. He told me, 'but this is the way dealers do business.' I immediate walked out the door and went to the next available dealer and got a price that was over $100 less than the clown at the first dealer I went to. I purchased a car that very day from the second dealer but would never in my wildest dreams ever go back to the first one because the guy had absolutle no idea how to work out a deal (and didn't seem interested in doing so either).

Last edited by matLT1; Jan 3, 2010 at 09:35 PM.
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