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TBYRNE Performance

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Old Dec 23, 2009 | 11:27 AM
  #1  
hambone3441's Avatar
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Joined: Jun 2003
Posts: 528
From: Herndon, VA
Thumbs down TBYRNE Performance

Here is my issue with Tbyrne Performance. I placed an order on November 27, 2009 for a SLP Loudmouth II axle back exhaust and the SLP skip shift eliminator. I used paypal, and payment was made via echeck on December 2, 2009. I tried numerous times to contact Tbyrne only to be told my "items should arrive in a week", "shipment came in and should have it out to you next week" etc. As of now, no shipping/tracking data was ever received. Numerous attempts were made to contact Tbyrne with about only 5% of calls getting through, mostly no answer, straight to voice mail or busy signal. I have filed a dispute through Paypal on this after giving Tbyrne Performance over 3 weeks to ship the items. This has been an extremely frustrating transaction to say the least. Will keep you all updated as this unfolds.
Rob
Old Dec 23, 2009 | 11:52 AM
  #2  
JasonD's Avatar
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Joined: Dec 1997
Posts: 11,157
From: Nashville, TN area
  1. Not that it really matters, but TBYRNE hasn't been a supporting vendor here in a very long time.
  2. I was totally unaware he was back in the f-body business.
  3. Hope you get it worked out.
Old Dec 23, 2009 | 06:34 PM
  #3  
hambone3441's Avatar
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From: Herndon, VA
Originally Posted by JasonD
  1. Not that it really matters, but TBYRNE hasn't been a supporting vendor here in a very long time.
  2. I was totally unaware he was back in the f-body business.
  3. Hope you get it worked out.
No, it doesnt matter that they are not a supporting vendor, and I checked the supporting vendor index prior to my post to see if they were still on there. I just wanted to get the word out on my situation so others will not find themselves in the same ridiculous situation. Thank you on your wishes.
Rob
Old Dec 24, 2009 | 08:58 AM
  #4  
hambone3441's Avatar
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From: Herndon, VA
Update of such:
Took the Paypal dispute to a claim as TBYRNE has had plenty of time to correct the transaction. Tried again to contact via phone yesterday....same story, no answer and went to voice mail. Also filed compliant with the BBB on this problem. Will continue to update.
Rob
Old Dec 24, 2009 | 10:37 AM
  #5  
hambone3441's Avatar
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Posts: 528
From: Herndon, VA
Received full refund today. Thank you to Tbyrne for doing the correct thing. Paypal claim closed.
Old Dec 24, 2009 | 07:11 PM
  #6  
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Joined: Sep 2003
Posts: 5,907
From: The Wild West
I had good dealing with him in the past, but I have heard he ran into problems over the last few years. Glad your situation worked out, even though it cost you some time.

-Dustin-
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