Not good with customer service thanks rob

 

umm, you're going to need a little more then that to go and say that. MANY MANY MANY people who have been here a LONG TIME have spent lots of money with them and have great things to say.

 

I have never had problems with them and their customer service has always treated me well. You should try to resolve this matter with them personally.

 

Agreed. At least provide a truthful background on the situation. Perhaps they are not aware of the problem? Usually a vendor here is more than willing to resolve a problem if you give them the chance.

 

You gotta do better than just that.
I know Angie, David, Paul, Geoff, Matt, and Jason.. All are stand up people..
No business like theirs stays around if they have crappy customer service.

 

I have bought many parts for them and NEVER have I had a problem.

What happened that pissed you off?

 

they helped me out when most companies would have just left me out to dry, send them a calm polite email and Ill bet you get the same in return with a solution to you issue.

 

Better watch what cha say man. TR is one of the best around and I wouldn't burn a bridge with them. Try and resolve it, I am sure it was just a simple mistake. Nothing that a simple chat with them wouldn't fix, give them a call and work it out.

 

I have to jump in here too. I've spent many dollars at Thunder and never had a problem with customer service. And I've stood and talked to Angie, Paul, and Jason at several different track events that they support. These are nice down to earth folks.

 

unless they changed things from about a year ago, I actually think TR is one of the better online sites.. They always give immediate feedback on your order, and always had no problems getting tracking #'s.

I actually got to visit them in Baton Rouge too.. nice guys.

 

I agree. They are fast on their tech emails to in case they left out some small details on the website. And when all else fails... nothing beats acually calling them.

 

I've dealt with them a few times and thought they were great. Who is this guy starting trouble?

 

thunderracing is great. one of if not the best vendor to deal with in my book

brook

 

TR is the bomb shiznit.

 

i agree i have spent a lot of cash with them and will continue i have never met them in person but talking to them on the phone they are great people to deal with they also have to know there stuff check there cars