What a worthless car dealership! I brought my car there to have the pinion seal done in january (no way I was gonna do it in the driveway in the cold) paid $157. In february the seal was leaking again, brought it back, they changed it then I was off. Again in the beginning of april it was leaking AGAIN brought it back and they tried to tell me it wasn't even leaking. So I keep checking it and yesterday I went under the car and sure enough it was leaking. So today I bring it back and they put it up on the lift with me standing there and 4 techs and the service manager agreed it was leaking with no doubts. So what they do now is tell me I need to pay them for a yolk! The last time it was in they never said a single thing about a yolk. The best part is they told me the yolk wasn't a part they stocked but the last time I was in they ordered it. Now why would they order the yolk if I didn't need it? They knew I needed it but decided not to tell me. The service guy also sat there and told me I "was doing wholeshots in the car, there is rubber all over" That was good for a laugh. So I tell them all I want is the money I paid them back and they refuse, so I saw just put the yolk in and I pay nothing, again, they refuse. So now it's going to court because they refuse to refund my money or fix their mistake even though they warranty their work for 1 year or 12,000 miles. This is unbelieveable.

 

I don't understand why your upset. You paid for a pinion seal, and that's what you got twice. Is that correct?

 

Yes but then they tell me I need to pay them for a yolk that they never said I needed. They knew I needed it the second time I brought it back but since they didn't have the part in stock they ordered it and said nothing to me...basically they knew I would be back due to it leaking again and thought they could get the money from me. The fact that the seal is still leaking for the 3rd time and they refuse to refund my money pisses me off.