Very good point...Todd bought them from Patriot, not GM. he gets reimbursed from Patriot, who then goes after GM if necessary...

 

and no doubt it's happened on heads before...but the way it seems to be handled is BS...we can easily start a huge "boycott patriot" thread if needed...bet that'd get some attention.

 

That won't fly here. This thread is only being allowed because Todd has posted what is intended to be FACT. This is not a "jump on the bandwagon and bash someone" thread. It if continues heading in that direction, posts will be removed or the thread will be locked.

 

you know whats crazy is when you do a search under ls1 heads on aol, Patriot is the 1st site to come up. Someone should start a site and sponsor it through aol and have it right there for everyone to see, this way people have an idea of the risks they will be taking.
As for the gm casting coments, if the valve job from Patriot was done poorly on the heads this could easily have been the cause of the problem.

 

The valve job would have to be dang near detremental to make the seat fall out. Why boycot patriot? Why make up a sight to go under theirs? Because 1 of a million seats fell out? This couldve happened on any head that was shipped out, and they ship out over 50+ sets a week. What does it take to make people understand that sh*t happens. I guess the next time a delco plug goes out in half the miles they claim, you should boycot them to.

 

If the money was paied back it would all be over.

End of statement

 

No, but i bet if a plug just came apart, and destroyed your engine you may think about it. If you called delco and they said"well, we will send you a set of plugs for a ford mustang to compensate you", you might be even angrier.

 

True, but ask comp how many motors they replaced from the bad batch of 918 springs. No ones. They just sent you some new springs.

 

Todd, you are a straight shooting guy who has helped lots of us with our vehicles. I know you would take care of me if had problems with items I had purchased from you. I would expect similar help from other companies as well so it bothers me greatly that you have had such a problem with Patriot. Your only recourse now is to talk to a product liability attorney. It will cost you nothing to discuss your problem with an attorney and if you decide to file suit, in most states it will still cost you nothing as the attorneys pay is a percentage of the settlement. If they lose the case they get nothing. If you haven't already done it, make an appointment with an attorney tommorow. You have nothing to lose and a lot to gain.

 

exactly...Todd and Kevin didn't hesitate to swap out one of my new rims from them when I first got them, and it had the tiniest of flaws...just from what I've read, the way it's been handled is what has fired me up.

 

If a company doesn't stand behind their product why should we stand behind them?

Who would even want to buy from them knowing there is a risk that they also might get that "one bad set of heads" which will turn their car to trash and the company won't accept liability for?

Most of us guys have to work long hours just to scrape together enough money to buy mods for the car. We can't afford to replace an entire engine because a brand new from the manufacturer part was faulty.

If they are shipping 50 sets of heads a week they should be able to do a little better than offer him a replacement set of heads sub-par with what he even ordered in the first place.

A friend of mine had a set of Patriot heads and they were awesome, I was going to get some after my wedding.

Now, I don't want to run the risk knowing if something happens that was thier fault (not mine due to installation) I will be left out in the cold with no car to drive.

We all know modding our cars has risks, who'd have thought it was this risky?

It's like buying a new ZO6 from GM and as soon as you get it home it blows up in your garage and wipes out your whole house . Then they offer you a Pontiac Sunfire to replace it and that's it !

 

Forgot to mention, from a legal standpoint (I am not a lawyer but my B.A. is in Pre-Law):

When a company (not an individual) sells a product, even if they unalter it and are just the middle man, they are liable to the seller that no part of it is defective.

Now, you put yourself in a higher category of liability by offering ANY type of warranty, LET ALONE, legally admitting fault by offering a replacement of any kind.

None of this is Federal so you have to check your state laws.

In Florida for example, if a car dealer sells a car and CLEARLY STATES that there is NO warranty implied AT ALL but then the customer comes back with a bad battery the same day (or any day or any part, even an air filter) and and the dealer replaces it and charges nothing or something lower than normal they have just IMPLIED A FULL WARRANTY under law!

It sounds ridiculous but it's the law. If you say no warranty you have to mean no warranty. If you fix one thing without writing up a new "no warranty" contract (and sometimes that doesn't fly in court) you have just implied you will warranty the entire car.

This makes it so that dealer's can't just try to be nice, but it also protects the consumer from dealer's who know the car was bad and are trying to appease the buyer so that they won't take it further (ex. suing under lemon laws).

Very simply, by offering you a replacement Patriot has admitted fault. Legally, (check with your local laws) they are now liable for all damage done because of their faulty product.

They obviously aren't helping you out no matter how many posts you make, SO get a lawyer.

If you don't get a lawyer then we will all question how solid your story is to be honest.

Get a lawyer, then post to let us know how it turns out. There is no reason you wouldn't win your case if all you say is true.

Actually, you should have a pretty awesome ride by the time this is all over.

 

That is insane. I just sat and read this thread. I would have already had a lawyer on this within a week. Legal stuff takes forever.

They should send someone out to look at it, and replace the entire engine if applicable. I can't believe they are ignoring you, and not returning calls, ect. That right there shows guilt.

Good luck, and keep us posted.

 

It understandable that Crap happnes. But considering the severity(sp?) of the situation, the company should stand by its product and work something out. In this case they are not even offering him the exact item he purchased!!! Its easy to say "sh*t happens" but put yourself in his position and I bet you would be upset at how they seem to be handling the situationn to say the least.



Sorry to hear about your misfortune. Hope to everything turns out well.

 

No, because GM made it. you said "UNTOUCHED". Clearly, he is not buying a stock, untouched head. He wanted performace from the heads he chose from Patriot. And if a seat fell out of a stock head of my car, I would raise hell over at GM. So, naturally, if a seat falls out of a head that Patriot modifies, sells, and warranties (in any form - causing a mechanical failure), I would also raise hell with them for the exact same reason.


Good luck to you man. Like everyone else said.........get a lawyer.