Originally Posted by mgray

Being employed by VISA/MASTERCARD, I will have everyone know that it is against a merchant's account agreement with us to draw upon the customers account before making the shipment of goods on a Mail Order/Telephone Order transaction. Furthermore, doing so when the goods being purchased are not even in stock is a serious infraction and treads heavily on a merchants account standing. Of course, the only way for us to be made aware is by complaint from the customer.

This business of debiting the account beforehand, in an effort to make sure the money is there, is a no-no. If a customer lacks the funds, we will always find a way to get the merchant their money.

"Sorry to hear about your bad experience but S**T happens!" I suppose that same view could be applied to a merchant losing their ability to conduct VISA/MASTERCARD transactions. Or how about when people are sued? Intentional neglect of your staff size might as well be child neglect. I know, let me guess: "...but your honor, **** happens!"

Before we go getting all fartless about my post, let it be known I would still like to purchase my parts as the money alone does me little good.

Originally Posted by roughneck427

Yeah i agree with bowtie as well i'd be pissed as **** you evidently had time Forcedinduction.com to be a sponsor on LS1tech and take on more work http://www.ls1tech.com/forums/showthread.php?t=537022 and hooked these guys up in a overnight http://www.ls1tech.com/forums/showthread.php?t=537245 a simple phone call is all thats needed how hard is that if you have so much work and are internatianal dealer and selling products all over the world you are making enough money to hire a secretary 2 months for a kit is just plain silly

Originally Posted by JZ 97 SS 1500

We have no affiliation with Ohio forcedinduction....

Also re-read and see that the kit did not come from us. Also we have already corresponded with bowtie. All is well...

Originally Posted by RealQuick

What setup are you going with to go with the IC?

Originally Posted by 96PTKZ28

...I myself own a very busy private company and I have distributors causing all kinds of delays for me that I have to in turn relay to the enormous amount of customers I have. Jose is in this same situation so before you start trashing him and his company try to give him a little slack. You are one unsatisfied customer. Sorry to hear about your bad experience but S**T happens! ...

Originally Posted by 96TurboTA

Bowtie, whatever happened to Nu-Tek

Originally Posted by bowtiepwr

>I hope they straightened out their $h!t considering all the crap they did to people (not just here either).
I went to my credit card company and they did what they had to do, but I got all my credit back plus interest for the time they charged my card until I reported them to my card company.

Originally Posted by JZ 97 SS 1500

Also part of the reason we dropped Master Power turbos, plus quality issues as well from MP.

Originally Posted by 96PTKZ28

Bowtie, I stand behind any good company including Joses. I run a company which is quite large and very successful to boot. I have countless satisfied customers and me saying that S**T happens is an expression of your current situation. I have NEVER treated a customer as such and would doubt jose has ever as well. But I like you have had similar things happen and in the end they have all worked out.

Originally Posted by 96PTKZ28

My company is in the southwest and would have no decrease in business from comments from someone like yourself. My customers for the most part do not frequent the internet and could care less about what a "car guy" thinks. And my "business ethics" must not be too far off considering my success. Good luck on your project!

Originally Posted by snorkelface

I ordered my kit directly from PTK on 01/31/06, and I still haven't gotten the complete kit.

Originally Posted by bowtiepwr

> I hope you weren't charged in full. I know how angry I got when I had to wait 2 months never mind 5 1/2 months