Rearend Fried! Need help Plz!
Rearend Fried! Need help Plz!
Went to Gainesville Gatornationals to watch the races last Thursday. After driving 150 miles I stopped at a rest stop & smelled rear gear oil. Alot of trucks around... didn't think much. Stopped again after another 130 miles & smelled it again... uh oh? I was about 60 miles from my destination & had not heard anything bad; also had to do something I couldn't stay there. Drove about 20 miles or so & the whining started, turned into growling & had to pull over.
I called GM & had it towed to the nearest GM dealer (13 miles; whew).
They were real nice & helpful. Except one thing. They said my warranty had expired? Bought the car "new" 10/23/01 & GM sez car warranty started 10/5/00: special event/used car! News to me! I was told at purchase it appeared at the auto show & I was also told 1st owner, new vehicle, and full warranty from the purchase date. My sales receipt sez new; financing agreement sez new!
It cost me just under $1K.
I am disputing w/GM & the consultant stated I have a strong case.
Another plus (a biggie too!);
Thing is I had my car in the local GM dealer 10 days ago to do some simple warranty work (N/C of course/while I have no warranty?) & I remembered Ed said I had a little fluid around my rear seal (thanks ED! lol; I know you were only helping). They changed the rear end seal; no charge!
The out of town dealer states on my receipt "ring pinion nut overtight; damaged bearings". The Fricking dealer trashed my car! Thank goodness GM stated so.
Only thing is... I now here a squealing/squeaking sound when I turn or back up? It doesn't have to be under power or anything? WTF is that? I fear there is something more.
Heres where the help comes in...
1) any idea on squealing/squeak... ring pinion misaligned, shims? clutches? fried? It must have gotten red hot in there for 100's of miles! They took the axles out & changed 4 bearings & flushed it 3 times. They said they didn't see anything else? looked ok?
2) Going to dealer 1st w/all receipts & (unfortunately) will attempt to have them look & fix this now as well as reimburse my $1K. Meaning the culprits have to work on my car.
3) I want my 7 months of warranty that the manual sez I get with a new vehicle! Regardless of what GM records sez; I got sales receipt; "new vehicle" box checked, Finance papers "new".
The local dealer (Sales Mgr) had a chance to say "under warranty" when the GM service rep/GM cust svc called. They said he pulled my invoice & said "no special note of 36/36,000 warranty". Duh; whos does when you by a new vehicle & are informed full warranty... I am thinking consumer deception here.
Any ideas to my three issues?
Pleeeeease.
TopleSS
I called GM & had it towed to the nearest GM dealer (13 miles; whew).
They were real nice & helpful. Except one thing. They said my warranty had expired? Bought the car "new" 10/23/01 & GM sez car warranty started 10/5/00: special event/used car! News to me! I was told at purchase it appeared at the auto show & I was also told 1st owner, new vehicle, and full warranty from the purchase date. My sales receipt sez new; financing agreement sez new!
It cost me just under $1K.
I am disputing w/GM & the consultant stated I have a strong case.
Another plus (a biggie too!);
Thing is I had my car in the local GM dealer 10 days ago to do some simple warranty work (N/C of course/while I have no warranty?) & I remembered Ed said I had a little fluid around my rear seal (thanks ED! lol; I know you were only helping). They changed the rear end seal; no charge!
The out of town dealer states on my receipt "ring pinion nut overtight; damaged bearings". The Fricking dealer trashed my car! Thank goodness GM stated so.
Only thing is... I now here a squealing/squeaking sound when I turn or back up? It doesn't have to be under power or anything? WTF is that? I fear there is something more.
Heres where the help comes in...
1) any idea on squealing/squeak... ring pinion misaligned, shims? clutches? fried? It must have gotten red hot in there for 100's of miles! They took the axles out & changed 4 bearings & flushed it 3 times. They said they didn't see anything else? looked ok?
2) Going to dealer 1st w/all receipts & (unfortunately) will attempt to have them look & fix this now as well as reimburse my $1K. Meaning the culprits have to work on my car.
3) I want my 7 months of warranty that the manual sez I get with a new vehicle! Regardless of what GM records sez; I got sales receipt; "new vehicle" box checked, Finance papers "new".
The local dealer (Sales Mgr) had a chance to say "under warranty" when the GM service rep/GM cust svc called. They said he pulled my invoice & said "no special note of 36/36,000 warranty". Duh; whos does when you by a new vehicle & are informed full warranty... I am thinking consumer deception here.
Any ideas to my three issues?
Pleeeeease.
TopleSS
When you buy a new car the warranty doesn't begin until you take delivery of the car. Back in 1996 I bought a 1995 Formula that sat on the lot for like 5 months and the warranty 3/36 didn't start until I took delivery of the car. If GM denies the claim then the original dealer who overtightened the pinion nut/seal is responsible for the damage they caused.
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