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Yet another recall possible...

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Old Feb 17, 2010 | 07:53 AM
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Yet another recall possible...

http://news.yahoo.com/s/ap/toyota_recall

TOKYO – Toyota is considering a recall of its hot-selling Corolla subcompact after complaints about power steering problems — another blow to the world's largest automaker already reeling from a string of recalls for safety troubles.

Despite pressure from some lawmakers, President Akio Toyoda said he won't be attending the U.S. congressional hearing on the automaker's quality lapses, entrusting the job to U.S.-based executives — though would consider an appearance if the committee requests it. He said he wanted to focus on improving quality worldwide.

"I trust that our officials in the U.S. will amply answer the questions," Toyoda said Wednesday in his third news conference in two weeks. "We are sending the best people to the hearing, and I hope to back up the efforts from headquarters."

He said Yoshi Inaba, who heads Toyota Motor Corp.'s North American unit, was more familiar with the U.S. situation and was the best executive to deal with the hearing. Toyoda said he was still making plans to go to the U.S. and dates have yet to be set.

But in an alarming disclosure that could widen Toyota's recall crisis, the executive in charge of quality controls, Shinichi Sasaki, said Toyota was taking seriously the complaints about power-steering problems in the Corolla, the world's best-selling car.

Speaking at Toyota's Tokyo office, Sasaki said the company was putting customers first in a renewed effort to salvage its reputation and would do whatever is necessary if a Corolla fix is needed.

He said it was still uncertain if a Corolla recall would be necessary, but it is an option the automaker is considering.

He didn't disclose model years or regions that could be affected and said there have been fewer than 100 complaints. Toyota sold nearly 1.3 million Corolla cars worldwide last year.

Drivers may feel as though they were losing control over the steering, but it was unclear why, Sasaki said. He mentioned problems with the braking system or tires as possible underlying reasons for the steering problem.

U.S. federal safety officials have also said they are examining complaints from Corolla owners about steering problems.

Toyota has already recalled 8.5 million vehicles globally during the past four months because of problems with sticking gas pedals, floor mats trapping accelerators and faulty brake programming.

Its once pristine reputation for quality has been hammered, and Toyota's share of the critical North American market has nose-dived. Last month was the first time since February 1998 that Toyota's monthly U.S. sales fell below 100,000 vehicles, according to Ward's AutoInfoBank.

Koji Endo, managing director at Advanced Research Japan, said the Corolla problems, if they expand into a recall, would deal another major blow to Toyota.

"If Toyota has to recall Corollas, I wouldn't be surprised if they have to recall more than a million units again. It's going to be another big, big negative," said Endo.

But others said Toyota was sending a message it was going to be quick and thorough about maintaining quality.

"It really shows the company has learned its lesson from the recall debacle by starting to announce every investigation far more quickly," said Ryoichi Saito, auto analyst at Mizuho Investors Securities Co. in Tokyo.

Analysts had mixed views about Toyoda's reluctance to show up at Congress — some critical but others saying it was OK.

Unlike Western chief executives, Japanese presidents are not always expected to be an authoritative figure and play more of a team leader role in a culture that values harmony and consensus. That role is even more pronounced for Toyoda, the grandson of the company's founder who holds special significance for rank-and-file workers and dealers in Japan.

The U.S. House Oversight and Government Reform Committee is holding a hearing on Feb. 24 on Toyota's gas pedal problems. The House Energy and Commerce Committee has scheduled one the next day.

Inaba, Transportation Secretary Ray LaHood and NHTSA Administrator David Strickland are expected to testify at both meetings. The Senate Commerce, Science and Transportation Committee has scheduled a March 2 hearing.

At Wednesday's news conference, a solemn Toyoda reiterated his promise beef up quality controls at the world's No. 1 automaker.

He promised a brake-override system in all future models worldwide that will add a safety measure against acceleration problems that are behind the recent massive recalls. The system is a mechanism that overrides the accelerator if the gas and brake pedals are pressed at the same time.

"We are not covering up anything, and we are not running away from anything," Toyoda said.

The automaker said it was also dealing with questions about whether the gas pedal flaw was electronic and reiterated its investigation has not found any electronic problems.

But it has commissioned an independent research organization to test its electronic throttle system, and will release the findings as they become available.

Scrutiny of Toyota is growing. The U.S. Transportation Department has demanded Toyota hand over documents related to its massive recalls. The department wants to know how long the automaker knew of safety defects before taking action.

Reports of deaths in the U.S. connected to sudden acceleration in Toyota vehicles have surged in recent weeks, with the alleged death toll reaching 34 since 2000, according to new consumer data gathered by the U.S. government.

Toyota told NHTSA in January that the problem appeared in Europe beginning in December 2008. Toyota has said it began fixes on that in August 2009, but the company failed to link that with gas pedal problems in the U.S., which surfaced in October 2009.

Toyota took full-page ads in major Japanese newspapers Wednesday to apologize for the recalls in Japan, which affect the flagship Prius hybrid and two other hybrid models.

"We apologize from the bottom of our hearts for the great inconvenience and worries that we have caused you all," the black-and-white ads say.
Old Feb 17, 2010 | 08:10 AM
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Sure does seem like they knew about a whole bunch of problems and are now going into damage control mode to prevent any future interpretation of a cover up.

Keep those recalls coming
Old Feb 17, 2010 | 08:56 AM
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What purpose does it serve to announce that "we're thinking about recalling a vehicle..." ?

Toyota has done the worse job of handling the bad press they've been getting. If anyone hasn't listened to the Autoline Afterhours podcast, they pretty much discussed the entire Toyota recall fiasco in depth.
Old Feb 17, 2010 | 09:04 AM
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I can not believe how badly Toyata has managed all this. And talk about quality issues. Wow! I truly can not see how their image would not be tarnished.
Old Feb 17, 2010 | 11:24 AM
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Just goes to show that EVERY car manufacturer has problems.
Old Feb 17, 2010 | 11:27 AM
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It is like they opened the Toyota recall floodgates.
Old Feb 17, 2010 | 03:49 PM
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Speaking of recalls!
Old Feb 18, 2010 | 12:49 AM
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Originally Posted by soul strife
I can not believe how badly Toyata has managed all this. And talk about quality issues. Wow! I truly can not see how their image would not be tarnished.
ohh really. There are still people out there that think this problem popped up yesterday that Toyota had no idea and this is nothing..
Old Feb 18, 2010 | 07:29 AM
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Originally Posted by Caps94ZODG
ohh really. There are still people out there that think this problem popped up yesterday that Toyota had no idea and this is nothing..
Yeah, but there will always be brand loyal people. The rest of us can be swayed quickly. Would you put your wife (scratch that LOL) your family into one of these cars? That's how most consumers will see this, a huge saftey issue.
Old Feb 18, 2010 | 10:27 AM
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Originally Posted by soul strife
Yeah, but there will always be brand loyal people. The rest of us can be swayed quickly. Would you put your wife (scratch that LOL) your family into one of these cars? That's how most consumers will see this, a huge saftey issue.

truthfully I have a sneaky feeling that it might not be enough. I talk to a few people..they dont know why there is such a feaver over this and I tell them people died from this and they look at me like WHAT??


Online poles and also seeing interviews of customers on TV you see them think like I said this is a small problem..and would buy again..I am like WTF..

I been saying on a few forums that this is not over..I get the.."its over" and I say no something else will pop up..and sure enough it is..

all Toyota's pent up secrests have to come out..they need to be humbled into basically what we have had to endure being domestic fans for decades.

The only thing is now the news, goverment and the people are seeing the fact..but it has to be more..it has to be a huge hit..

like I would love that the pedal is fixed but maybe a shop or two or three do not do the reprogramming and this still happens..
Old Feb 18, 2010 | 10:40 AM
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It's time for the stockholders to recall Mr. Toyoda.
Old Feb 18, 2010 | 10:44 AM
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What other car company in recent times has had recalls over this wide a range of models and model years literally hit at the same time?

Kind of makes you think the cover-up accusations have merit.
Old Feb 18, 2010 | 11:12 AM
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Originally Posted by Z28Wilson
What other car company in recent times has had recalls over this wide a range of models and model years literally hit at the same time?

Kind of makes you think the cover-up accusations have merit.

Well someone better keep on this coverup investigation..
Old Feb 18, 2010 | 12:03 PM
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In today's news Toyota claims that the steering complaints on Corolla are only coming from owners in North America, as the cars sold in Europe and Japan use different components.

I'm curious, where were the cars with "problems" built? Did they come from different plants making it a component issue, or was one plant in particular the problem? I know some Corollas were built at NUMMI and I'm wondering if that plant was the problem, or did the problems come from other non-union plants.
Old Feb 18, 2010 | 12:09 PM
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Originally Posted by jg95z28
In today's news Toyota claims that the steering complaints on Corolla are only coming from owners in North America, as the cars sold in Europe and Japan use different components.

I'm curious, where were the cars with "problems" built? Did they come from different plants making it a component issue, or was one plant in particular the problem? I know some Corollas were built at NUMMI and I'm wondering if that plant was the problem, or did the problems come from other non-union plants.
Most likely if a recall is issued in America then it will be expanded overseas. All Toyota's recent problems started out as 'just in America' issues but eventually became global problems. I expect this to be the same it the issue gets pressed further.



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