http://videos.streetfire.net/search/...a500aa04d9.htm

Anyone seen this? It doesn't make cadillac look too good. Unfortunately, this may have made some people that watched this not want to buy a Cadillac.

 

Unfortunately? All Caddy had to do was do the right thing and replace his car as a lemon, which, if it had already been to the dealer for that many problems including the one he was having in that video, it SHOULD be replaced by any upstanding car company - especially a luxury marque like Caddy.

I personally love the power of the internet - it's allowing consumers to really communicate and bond together to force large companies to do the right thing or face bad publicity.

Speaking of that, whatever happened to that guy who had the dealership wreck his brand new corvette and then refuse to replace it? They said they'd replace it... but did they?

 

While I agree with what you said, I still say it is unfortunate that it makes Cadillacs look bad. Many who don't know any better will think every other Cadillac will be like this because they saw this video, and on top of that, of course, Cadillac's handling of the situation.

This is a pro-GM site and we want GM to do better, of course I am going to say it is unfortunate. While this being public may make Cadillac get better at it, the perception is not as easily turned around.

Don't know about that Vette, it rings a bell....was this a cz28 member this happened to? I think I recall a thread.

EDIT:
Here's an update from the video poster:
submitted by cjonesy 5 days ago
Just got back from meeting with the District Service Manager. Told them fir st that I wanted the car bought back, said he wouldn't do it since they ha d a final repair attempt (which is true). Went around and around, took my car for a spin so they could hear the exhaust leak.

Here's what he finally offered. They would credit me back 1 month payment and if I have a ny more engine or differential problems in the next 2 years they'll lemon law the car per Georgia guidelines or put me in a new one.

I'm goin g to shoot a video about this next week once my car is fixed. Honestly I t hink this is fair. I did have to twist their arm a bit but Cadillac is sta nding behind the car and I still do enjoy the car and it looks like they'v e found the problem, a wire to the throttle body that was responsible for the engine related problems.

 

That guy tries way to hard to be funny with those jokes and makes the video hard to watch. Sucks about the car though and hope it all works out.

 

My camaro did that, albeit with ~100k miles and many bolt-ons + cam. . .

Engine stuttered the SAME EXACT WAY, and even bounced back and forth trying to run in the SAME EXACT WAY.

Put it on a scanner, took a look under the car, and the front O2 sensor wire had touched the header, burned off the rubber, and was being shorted out.

Put a zip tie on the wire, cleaned it up, and ran perfect.

I'm not saying that's the problem, but I wouldn't doubt that the problem is something simple as a shorted wire.

I also DO think it should be lemoned if Cadillac couldn't see the problem and if the car is 100% stock.

MIke

 

didn't read any of the posts in this thread until after my first post. . .

looks like my guess of a faulty wire or connection was accurate.

 

I wonder if these other two companies will do the right thing?


http://www.hondasucks.ca/

http://www.my3cents.com/showReview.cgi?id=12591

 

I wonder if you posted that because it made you feel better?

 

Dunno about him, but it sure made me feel better.

 

I found his choice of wording in describing how is engine was running amusing: "The CTS-V has 400 horsepower,but it feels like it has two blind, retarded mules trying to hump each other." It looks like they finally attempted to get the situation resolved though, but they could have done a much better job in the customer service department.

 

Aside from making himself look like a moron with that video, I'd say he accomplished zero.