Little things that Saturn does that perhaps GM's other divisions should emulate !
06-19-2003, 02:45 PM
#1
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Little things that Saturn does that perhaps GM's other divisions should emulate !
The other day my wife got a card from Saturn.
She opens it, and it's a birthday greeting. She kinda scratches her head
thinking "it's not my B-Day !" 
The card was for her car !!
Pontiac sent me a CD holder when I bought the T/A - I cannot say about Chevrolet since I bought the SS used.
At any rate, I thought that was kind of funny.
Whaddya you guys (gals) think - how important are niceties like this after the sale ?
Britt
She opens it, and it's a birthday greeting. She kinda scratches her head
thinking "it's not my B-Day !" The card was for her car !!
Pontiac sent me a CD holder when I bought the T/A - I cannot say about Chevrolet since I bought the SS used.
At any rate, I thought that was kind of funny.
Whaddya you guys (gals) think - how important are niceties like this after the sale ?
Britt
06-19-2003, 03:15 PM
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I think with the next Camaro they need to copy Ford and send each new Camaro buyer a GM performance parts catalog, along with more factory performance goodies to chose from.
That will cultivate the aftermarket, which only helps add to the culture and lore surrounding the car.
That will cultivate the aftermarket, which only helps add to the culture and lore surrounding the car.
06-19-2003, 04:28 PM
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Originally posted by Chris 96 WS6
I think with the next Camaro they need to copy Ford and send each new Camaro buyer a GM performance parts catalog, along with more factory performance goodies to chose from.
That will cultivate the aftermarket, which only helps add to the culture and lore surrounding the car.
I think with the next Camaro they need to copy Ford and send each new Camaro buyer a GM performance parts catalog, along with more factory performance goodies to chose from.
That will cultivate the aftermarket, which only helps add to the culture and lore surrounding the car.
06-19-2003, 04:46 PM
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I remember that Pontiac or was it the dealership my friend used....was giving out a free year subscription to a pontiac magazine when they purchased a new firebird...I think it was Pontiac Excitement or something along those lines...
All his parents ever owned were foreign makes. Maybe I drove him over the edge with my Camaro cheering, but he now has a 2002 WS6 and is a diehard Pontiac fan!
All I ever got for my 1998 Camaro was a request for money for an extended warrenty offer....how boring....
All his parents ever owned were foreign makes. Maybe I drove him over the edge with my Camaro cheering, but he now has a 2002 WS6 and is a diehard Pontiac fan!
All I ever got for my 1998 Camaro was a request for money for an extended warrenty offer....how boring....
Last edited by Joe K. 96 Zeee!!; 06-20-2003 at 07:19 AM.
06-19-2003, 11:17 PM
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Regardless of what a person thinks of Saturns, their dealer network and service kicks ***. My sales rep drove 40 miles (80 miles round trip) to personally picked up the particular Quad-Coupe that I wanted and drive back to my local dealer.
Most people cant even get their Chevy sales rep to return their calls
Most people cant even get their Chevy sales rep to return their calls
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