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GM ranks 4th overall in J.D. Powers Quality

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Old Jun 29, 2004 | 02:56 PM
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GM ranks 4th overall in J.D. Powers Quality

http://story.news.yahoo.com/news?tmp...tos_quality_dc

And once the ancient Cavalier/Sunfire and S-10/Sonoma/Blazers work there way out of the system (3 year sample) I think GM will be right there fighting for #1 overall. I am willing to bet they account for a large number of the issues.
Old Jun 29, 2004 | 03:01 PM
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I just read that. More proof that GM as well as Ford and Chrysler are doing very well at destroying the quality gap that exists between Domestic and Import brands. Look at Buick! No. 2 just behind Lexus! Not bad at all for one of GM's most bland car lines.

"Since their 1998 linkup with Chrysler, executives at Daimler have boasted about how Mercedes-Benz would show its poor American cousin how to build more dependable and desirable vehicles.

But Chrysler and its Dodge, Jeep and now-defunct Plymouth brands all out-ranked Mercedes, which had 327 problems per 100 vehicles, up from 318 problems in last year's survey."

Thats sweet news. Looks like Mercedes electronic gremlins are still plaguing some of its cars.
Old Jun 29, 2004 | 03:05 PM
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Yay
Old Jun 29, 2004 | 03:09 PM
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Top 3 of 5 are Domestics
http://www.jdpower.com/presspass/pr/...04055bfull.gif

worst 10 are imports
Old Jun 29, 2004 | 03:19 PM
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Re: GM ranks 4th overall in J.D. Powers Quality

Originally posted by Darth Xed
http://story.news.yahoo.com/news?tmp...tos_quality_dc

And once the ancient Cavalier/Sunfire and S-10/Sonoma/Blazers work there way out of the system (3 year sample) I think GM will be right there fighting for #1 overall. I am willing to bet they account for a large number of the issues.
Thanks for posting. Actually, though, I think the Cavalier does alright in those. It has been around long enough for most of the kinks to be worked out. Is the interior heavily plasticized and cheap? Yep, but it's solid basic transportation.

And Buick is often overlooked in all the hype about Lexus et al.
Old Jun 30, 2004 | 05:58 AM
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Originally posted by SFireGT98
I just read that. More proof that GM as well as Ford and Chrysler are doing very well at destroying the quality gap that exists between Domestic and Import brands. Look at Buick! No. 2 just behind Lexus! Not bad at all for one of GM's most bland car lines.

Between the horrendous depreciation and laughable fit and finish, a Buick does not deserve comparison with a Lexus.
Old Jul 1, 2004 | 01:46 AM
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One thing to keep in mind.... who is more likely to complain about their car? Someone who paid $50k for their mercedes and Lexus, or someone who paid $14k for their cavalier...

Rich people who spend money on more expensive cars such as Lexus's, are more likely to complain as they expect more.. Having lexus ranked 1 with Toyota, is really really good signal of what GM has to strive for.

Having buick number 2 does not surprise me, how often, or how high are hte expectation of retired folks driving their buick century?
Old Jul 1, 2004 | 05:46 AM
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Originally posted by Aeromaks
One thing to keep in mind.... who is more likely to complain about their car? Someone who paid $50k for their mercedes and Lexus, or someone who paid $14k for their cavalier...
The problem with "quality surveys" is that they are just that....surveys. Import owners tend to be so enamored with their car's reputation for quality that they ignore squeeks and rattles or more serious problems. Remember Toyota engine sludge? There are anecdotes littering the internet about how "my neighbor owns a Honda and has had a lot of problems with it but he always tells me it's a great car". The best was Red's tale of a switch that was identical in both a Chevy and a Toyota in a joint-venture platform (don't remember the names of the cars)...the Chevy owners always complained about it breaking but the Toyota-badged owners reported something like 80% fewer failures.
Old Jul 1, 2004 | 07:02 AM
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Originally posted by Aeromaks


Having buick number 2 does not surprise me, how often, or how high are hte expectation of retired folks driving their buick century?
Well, all of the older people I know are the most picky people in the world. If anything sounds or drives remotely suspicious, they bring the car in to "see what's wrong". So I don't know if it is correct to say that they will just let problems slide.
Old Jul 1, 2004 | 07:16 AM
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Originally posted by Aeromaks
One thing to keep in mind.... who is more likely to complain about their car? Someone who paid $50k for their mercedes and Lexus, or someone who paid $14k for their cavalier...

Sorry, I don't buy that line of logic.

If this is the case, explain how Lexus is #1, and Porsche is #3, and BMW is #5....
Old Jul 1, 2004 | 11:14 AM
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Originally posted by SNEAKY NEIL
Well, all of the older people I know are the most picky people in the world. If anything sounds or drives remotely suspicious, they bring the car in to "see what's wrong". So I don't know if it is correct to say that they will just let problems slide.
exactly. Work at any service desk, and if there is a slight hum that they havent heard before, bet your **** that they are coming back in the next day.
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