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GM putting down Goodwrench

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Old Nov 8, 2010 | 07:09 PM
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GM putting down Goodwrench

General Motors Co. is killing its storied Goodwrench brand as it strives to strengthen its marketing focus around its four core brands, the company said today.

Goodwrench, a familiar name that GM dealers used for more than three decades to advertise maintenance and repairs, will be replaced with more brand-specific labels, such as Chevrolet Certified Service, Buick Certified Service, Cadillac Certified Service and GMC Certified Service.


The move comes as GM's U.S. Marketing Vice President Joel Ewanick seeks to give each of its four brands — Chevrolet, Buick, Cadillac and GMC — more marketing heft, helping them to better stand out from the parent company. Having closed the Pontiac, Hummer, Saab and Saturn brands during bankruptcy, the automaker also has more money to spend on promoting its four remaining brands and will use it to boost TV advertising in pricier spots, such as during the Super Bowl.

Mr. Goodwrench, as it was once known, was first born in the mid-1970s to promote GM parts and service dealerships. The brand name was also a major sponsor of NASCAR racing and, for years, graced the exterior of Dale Earnhardt Jr.'s car.

"I'm sad to see him go," said Rick Alpern, general manager at Keyes Chevrolet in Van Nuys, Calif., of Mr. Goodwrench"But I think it's a bright move to separate out the General Motors label and give them more brand appeal," he said.

This isn't the first time GM has dialed down the Goodwrench name. It shelved the smiling Goodwrench character several years ago, hoping to find new ways to focus on the automaker's dealerships and services.

But Mr. Goodwrench made a comeback in 2003 in commercials featuring comedian Stephen Colbert.

From The Detroit News: http://www.detnews.com/article/20101...#ixzz14k8YrL1x
Old Nov 8, 2010 | 07:47 PM
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Re: GM putting down Goodwrench

That's a bad idea. There's a lot of brand equity being flushed away right there.
Old Nov 8, 2010 | 07:54 PM
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Re: GM putting down Goodwrench

Ugh, it was Dale Sr.
Old Nov 8, 2010 | 08:23 PM
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Re: GM putting down Goodwrench

You know I think brand specific might be better. I can't see modern Cadillac owners asking for "Mr. Goodwrench".
Old Nov 8, 2010 | 08:48 PM
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Re: GM putting down Goodwrench

Originally Posted by 94Camaro_Z_28
Ugh, it was Dale Sr.
That, my friend, is shotty journalism to miss the connection between "Goodwrench" and Dale Earnhardt Sr.
Old Nov 9, 2010 | 07:12 AM
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Re: GM putting down Goodwrench

Originally Posted by Z28x
You know I think brand specific might be better. I can't see modern Cadillac owners asking for "Mr. Goodwrench".
A fine point. Times have changed... sounds kindy corny if you step back and think about it.

I also don't know that brand equity in "Mr Goodwrench" is on a high level like "HEMI", etc... I dont think much, if anything will be lost by moving on...
Old Nov 9, 2010 | 07:20 AM
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Re: GM putting down Goodwrench

If it makes a better business case then I'm all for killing it. The name of the game now is profitability.
Old Nov 9, 2010 | 07:46 AM
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Re: GM putting down Goodwrench

it's isn't a wide recognized name so it won't hurt much if anything.
Old Nov 9, 2010 | 09:01 AM
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Hey Mr. Goodwrench, pack up your stuff..... you're FIRED!

Ruh, row.

GM sends Mr. Goodwrench packing
Associated Press • November 9, 2010 •

General Motors Co. is telling Mr. Goodwrench to pack up his toolbox.


The mechanic who served as the symbol of GM's dealer service brand for 37 years will be scrapped as of Feb. 1, 2011, in favor of "certified service" brands for each of GM's remaining four remaining nameplates, the company said.


GM dumped four brands as it went through bankruptcy protection last year and now sells only Chevrolet, Buick, GMC and Cadillac.


The company said in a statement that it is making the move to better connect the brands with their customers.


"This is more than a name chang--t is a declaration of our commitment to our customers," Steve Hill, vice president of customer care and after-sales services for GM, said in the statement.


The company said the change will come with increased service adviser and technician training and more work on customer satisfaction, with hopes that the customers will return to the dealers for service.


The Detroit automaker started the Goodwrench service brand in 1974.
Old Nov 9, 2010 | 09:15 AM
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Re: Hey Mr. Goodwrench, pack up your stuff..... you're FIRED!

Originally Posted by RRRR
Ruh, row.
Assuming that was supposed to be "ruh-roh," i.e. the way Astro from the Jetsons says "uh-oh," why do you see this as a bad thing?
Old Nov 9, 2010 | 09:17 AM
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Re: Hey Mr. Goodwrench, pack up your stuff..... you're FIRED!

Originally Posted by JakeRobb
Assuming that was supposed to be "ruh-roh," i.e. the way Astro from the Jetsons says "uh-oh," why do you see this as a bad thing?
Just one more unemployed mechanic, that's all. Hell, Mr. G's been working since 1974...... that's 34 years. Hope he can retire.

If he started when he was just a kid, he's prolly only in his mid-50's. Not a good age to be looking for a new job. I wounder if Mrs. Goodwrench is employed...... and if she gets health care benefits?

Old Nov 9, 2010 | 09:24 AM
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Re: Hey Mr. Goodwrench, pack up your stuff..... you're FIRED!

He was a happy looking guy. He needs a new sign.

Old Nov 9, 2010 | 10:29 AM
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Re: GM putting down Goodwrench

Most people see auto service as dealer vs. non-dealer vs. do it your self. The Goodwrench brand means nothing.
Old Nov 9, 2010 | 10:47 AM
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Re: GM putting down Goodwrench

As sad as it is to see another landmark GM trademark die, I agree with Z28x...it doesn't really mean anything anymore. Being the supermarket of everything automotive crippled GM.

I like the new thought that profit drives success and expansion...not volume.
Old Nov 9, 2010 | 11:28 AM
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Re: GM putting down Goodwrench

Originally Posted by graham
That, my friend, is shotty journalism to miss the connection between "Goodwrench" and Dale Earnhardt Sr.
That was a shoddy use of the word shoddy.




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