Forced Induction.com??? Warning!!!

>Hey has anyone dealt with them?
http://forcedinductions.com/
I know that a member here has somethng to do with them (owner,worker,etc) "JZ 97 SS 1500"
way back on May 06 2006 I purchased their Air to water intercooler kit for $2100.00 paid in full and about a month later received the intercooler core (nice piece), but nothing else... :confused: I contacted Jose and he told me that it would be delivered or atleast a tracking number by friday. well it's been about 2 weeks since their "friday" going on 3 and still no contact I understand the holidays but come on I paid in full and they promissed that I would get a tracking number by friday 18 plus days ago :mad:
I will say take caution when ordering from them (they may have good parts), but they are really slow and have poor contact no return emails or phone calls.

I've bought from them before and had great service. Jose knows his stuff and is a stand up guy. This is probably just a once in while thing. I won't hesitate to deal with him again.

Was it a PTK intercooler? If so, I wouldn't blame Jose for a delay in parts. Contrary to popular belief, A/W intercoolers and turbo kits aren't always in stock.

This is also a very busy time of the year for the industry.

This is also a very busy time of the year for the industry.
>no one said this the time to do all your car part shopping :) .
but seriously when you have a delay don't you think its common courtesy to let your customers know there will be a 2 month delay or when your customer calls and you tell them there will be a tracking number this friday... don't you think there should be some communication from the seller?
Or how about sending part of the shipment and not the whole thing without any reasoning?
Jose and Forcedinduction.com may be great people, but their customer service sucks!

What setup are you going with to go with the IC?

We are here...and your IC lines have not been forgotten. PTK did build it, and they have taken some time do it :( . I am handling the rest myself...... Also for future reference we are not selling the IC anymore. Customers waiting months at a time is not good for us. Also part of the reason we dropped Master Power turbos, plus quality issues as well from MP. Once again sorry for the delays.

BTW, also calling us will be hit and miss. We are recieving over 150 calls a day during the summer months. Send us an e-mail and we will try to answer as soon as possible. Also keep in mind today alone we recieved 237 new e-mail messages :eek: . We now are an international company as well as have over 200 distributors worldwide, so things get a little crazy here. But we are usually here......

I have dealt with Jose in the past and he is indeed a man of his word. I myself own a very busy private company and I have distributors causing all kinds of delays for me that I have to in turn relay to the enormous amount of customers I have. Jose is in this same situation so before you start trashing him and his company try to give him a little slack. You are one unsatisfied customer. Sorry to hear about your bad experience but S**T happens! I am among the many on camaroz28.com that will continue to do business with and recommend a great company and very knowledgable guy.

Thanks guys for the support. I understand where Andre is coming from as well. He has spent hard earned money and is looking for the rewards. We sometimes do get stuck due to others not supplying parts and sending incorrect parts and that truely does suck. But we try our best to keep as many people happy as possible. With tons of customers we work with daily we rarely have complaints, but we try to help the ones that do get overkill delays.

Jose

I myself own a very busy private company and I have distributors causing all kinds of delays for me that I have to in turn relay to the enormous amount of customers I have.
That's why I made my original comment. I had a feeling that something like that was going down. ;)

Sorry to hear about your bad experience but S**T happens! I am among the many on camaroz28.com that will continue to do business with and recommend a great company and very knowledgable guy.
>So your telling me that I should just shut my mouth and let the dice roll? maybe I'll get the items I paid for (or maybe not?) Just wait until they are delivered whether its going to take a week, month or even year(s), but be patient even though I haven't heard from them? well guess what 96PTKZ28 you are one of the worst retailers I have ever heard from... "S**T happens" is not a good enough reason for me to trust someone with my hard earned $$$. I gave them the amount of money they quoted me (which they cashed on the spot) and havent heard from them until I inquired (numerous times) and only received partial delivery with no invoice, explanation, nothing going on the 2nd month since ordered.
But please tell me your business' name so I and everyone else can stay clear with your odd business ethics.

I have to agree with bowtiepwr. Even if ForcedInductions.com is not at fault for the delay, they should at least let the customer know what is going on.

It's not his fault that "Forceinductions.com is an international company . . . " and receives " . . . 150 e-mail messages a day . . " If they can't handle the influx of calls and growth, they need to hire more help.

I also am a small business owner, and I never cash my customer's checks until their orders are ready to be shipped. Once cleared, the items go out the door. I am sure if I tell any of MY Customers "sh*t happens" they will never call me
again. They don't want to hear excuses from me, they want to hear answers. "Sorry Mr. So and So our vendor has a delay and we can not ship the product, I will follow up with them next week and get back to you" and then I would actually do that.

I have nothing to say about their products or knowledge, they could have great products and invaluable knowledge, but from what I am seeing here, the customer service side needs some help.

A little communication goes a long way and as any savvy businessman knows, a dissatisfied customer will tell anybody who will listen about his bad experience and cost the business possible future sales. IMO, there is no excuse for bad customer service and poor communication. And no excuse for billing the customer in full for something that is NIS unless the customer understands that he needs to make a deposit for a special custom order product. Cyclical businesses do make it harder to staff properly, but if 'busy season' happens every year at the same time, then plan ahead. This stuff is basic.

Yeah i agree with bowtie as well i'd be pissed as **** you evidently had time Forcedinduction.com to be a sponsor on LS1tech and take on more work http://www.ls1tech.com/forums/showthread.php?t=537022 and hooked these guys up in a overnight http://www.ls1tech.com/forums/showthread.php?t=537245 a simple phone call is all thats needed how hard is that if you have so much work and are internatianal dealer and selling products all over the world you are making enough money to hire a secretary 2 months for a kit is just plain silly

Being employed by VISA/MASTERCARD, I will have everyone know that it is against a merchant's account agreement with us to draw upon the customers account before making the shipment of goods on a Mail Order/Telephone Order transaction. Furthermore, doing so when the goods being purchased are not even in stock is a serious infraction and treads heavily on a merchants account standing. Of course, the only way for us to be made aware is by complaint from the customer.

This business of debiting the account beforehand, in an effort to make sure the money is there, is a no-no. If a customer lacks the funds, we will always find a way to get the merchant their money.

"Sorry to hear about your bad experience but S**T happens!" I suppose that same view could be applied to a merchant losing their ability to conduct VISA/MASTERCARD transactions. Or how about when people are sued? Intentional neglect of your staff size might as well be child neglect. I know, let me guess: "...but your honor, **** happens!"

Before we go getting all fartless about my post, let it be known I would still like to purchase my parts as the money alone does me little good.
:bow: :thumb: :yes: :metal: :lol: :cool:

Yeah i agree with bowtie as well i'd be pissed as **** you evidently had time Forcedinduction.com to be a sponsor on LS1tech and take on more work http://www.ls1tech.com/forums/showthread.php?t=537022 and hooked these guys up in a overnight http://www.ls1tech.com/forums/showthread.php?t=537245 a simple phone call is all thats needed how hard is that if you have so much work and are internatianal dealer and selling products all over the world you are making enough money to hire a secretary 2 months for a kit is just plain silly


We have no affiliation with Ohio forcedinduction....

Also re-read and see that the kit did not come from us. Also we have already corresponded with bowtie. All is well... :)

We have no affiliation with Ohio forcedinduction....

Also re-read and see that the kit did not come from us. Also we have already corresponded with bowtie. All is well... :)


Ok apologies for the accusations of the OTHER forcedinduction.com glad you guys worked it out

What setup are you going with to go with the IC?
>sorry it took so long to reply... It will be used for my T-trim and next summer YSi-trim (hopefully nothing comes up)

...I myself own a very busy private company and I have distributors causing all kinds of delays for me that I have to in turn relay to the enormous amount of customers I have. Jose is in this same situation so before you start trashing him and his company try to give him a little slack. You are one unsatisfied customer. Sorry to hear about your bad experience but S**T happens! ...
>hey 96PTKZ28 whats the name of your company this is free advertising and a good warning to stay away from your ethics ... "You are one unsatisfied customer. Sorry to hear about your bad experience but S**T happens!" that kills me :think: :no: :rolleyes:
this may go into my signature block ;)

> oh and for the record I wasn't or atleast didn't mean to "trash" Jose for his knowlege or workmanship. But his company's customer service needs HELP!
Jose contacted me and stated that he took care of my "late" delivery of parts, but it would have been nice to have had them overnighted... would have compensated for their delays/mistakes.


Jose and Forced Inductions seems like a reputable company (stating this with parts still in transit) just needs to work on their shipping and Customer Service.

Bowtie, whatever happened to Nu-Tek

Bowtie, whatever happened to Nu-Tek
>I hope they straightened out their $h!t considering all the crap they did to people (not just here either).
I went to my credit card company and they did what they had to do, but I got all my credit back plus interest for the time they charged my card until I reported them to my card company.

>I hope they straightened out their $h!t considering all the crap they did to people (not just here either).
I went to my credit card company and they did what they had to do, but I got all my credit back plus interest for the time they charged my card until I reported them to my card company.

I remember when Nu-Tek was big around this site, and then they just dropped off tha map. I never new what happened to them. Well, that's good that you got your money back, but it still sucks you had to deal with that. You've got some bad luck.

Also part of the reason we dropped Master Power turbos, plus quality issues as well from MP.


What was wrong with the turbos?

Bowtie, I stand behind any good company including Joses. I run a company which is quite large and very successful to boot. I have countless satisfied customers and me saying that S**T happens is an expression of your current situation. I have NEVER treated a customer as such and would doubt jose has ever as well. But I like you have had similar things happen and in the end they have all worked out. My company is in the southwest and would have no decrease in business from comments from someone like yourself. My customers for the most part do not frequent the internet and could care less about what a "car guy" thinks. And my "business ethics" must not be too far off considering my success.:D Good luck on your project!

Bowtie, I stand behind any good company including Joses. I run a company which is quite large and very successful to boot. I have countless satisfied customers and me saying that S**T happens is an expression of your current situation. I have NEVER treated a customer as such and would doubt jose has ever as well. But I like you have had similar things happen and in the end they have all worked out.

>The point of this hread was my concern with receiving my parts (all of them) and when I had a difficult time achieving that goal, well I thought that I should ask this sites members if there were any other members that had any similar problems with this company. I don't think I bashed Jose w/ any type of untruthfull statements just stating the facts about what I experianced with them. I do not run a successful business, but if I did and a customer had a problem with heir order then I would look into that problem and take care of it personally (i.e.-supplier problems,charges,etc) communicate with your customer I would guess that 99% of them would wait patiently for their paid parts.

My company is in the southwest and would have no decrease in business from comments from someone like yourself. My customers for the most part do not frequent the internet and could care less about what a "car guy" thinks. And my "business ethics" must not be too far off considering my success.:D Good luck on your project!
>not to many of your customer frequent the internet? Oh and you would be surprised as to who a "car guy" really is! I order a lot from internet venders so I should expect trouble with shipping, supply, fraud, etc. , but this doesn't mean I have to take it.
and thanks my project is going good ... not smoothly but good

I ordered my kit directly from PTK on 01/31/06, and I still haven't gotten the complete kit.:(

I ordered my kit directly from PTK on 01/31/06, and I still haven't gotten the complete kit.:(
> :eek: I hope you weren't charged in full. I know how angry I got when I had to wait 2 months never mind 5 1/2 months

> :eek: I hope you weren't charged in full. I know how angry I got when I had to wait 2 months never mind 5 1/2 months
Of coarse I was charged full price. Their excuse is that the sale they had was such a big success, and I ordered on the last day, that that was what was taking so long.

The only thing that has kept me at all sane with it is that the engine is taking almost as long. When you insist on certain people working on things, I guess that's the price you pay. Luckily, it will all be worth it!

Hey Jose is a good person to work with. I have bought parts from him and have no complaints. I will buy from him again and I understand how the delay can get to you. Ihave too had some time issue with PTK but I am planning on buying from them again as well.

>I hope they straightened out their $h!t considering all the crap they did to people (not just here either).
I went to my credit card company and they did what they had to do, but I got all my credit back plus interest for the time they charged my card until I reported them to my card company.

Lucky for you that your card company gave your money back. Mine basically told me there was nothing they could do since it was past the their time limit. $2400 down the drain.

Later,


Steve.

I feel the pain for you guys that got hosed by Nu-tek. Some of our own turbo customers were waiting for engines and parts from them......of course, nothing was ever recieved. :o . They have joined a long line of businesses gone belly up..... Most popular would have to be INCON (Dave inall)....which took tons of peoples money, then fled to Austrailia to work for APS turbo....its a miracle someone hasn't gone to visit him yet..:mad:

I feel the pain for you guys that got hosed by Nu-tek. Some of our own turbo customers were waiting for engines and parts from them......of course, nothing was ever recieved. :o . They have joined a long line of businesses gone belly up..... Most popular would have to be INCON (Dave inall)....which took tons of peoples money, then fled to Austrailia to work for APS turbo....its a miracle someone hasn't gone to visit him yet..:mad:

Well if Dave Inall gets the most poplular award, then Nick Norris of Nu-Tek gets the repeat award. I believe this is the third time he's started a business, ran it into the ground and then walked away w/ a lot of people's money.

I don't know how Nick made out because he owed a lot of people money as well. We're talking at least $35k+ to Sunnen, Comp and the State of Ohio for back taxes.

Later,


Steve.

The stories about PTK's slow service doesn't surprise me. It took me 2 months to get a pair of flanges from them when I built my turbo setup. I understand the way the business works, but I also learn from my mistakes. Everything else I've ordered has either come straight from the manufacturer (Precision Turbo, Spearco) or reputable dealers (VSRacing, High Temp Silicone).

I must've been one of the few people to get a Nu-Tek motor that didn't take it deep. Mine's had no problems (except top-end problems which are my doing).:death:

and i agree...Dave Inall gets the most popular award, followed closely by Chris Gelineau.

... Chris Gelineau. > who is he?

I actually ordered my PTK kit a few months ago. I was fully aware of the build time and was updated by Dalton at PTK with respect to the progress of my kit. I was never worried about getting hosed or not getting the parts on time. So in my experience I have nothing but good things to say about PTK and their staff. In a way I am indeed defending jose and his company, but in the big picture I am defending all good businesses. We can sit here and try to draw absurd connections between a private business and ENRON, which completely rediculous or look at what really sometimes happens, unexpected delays and mistakes which we as humans all make. The point here is that jose and forced inductions made customer contact and explained the situation. I would take a different stance if there were more than a couple people on this board who have had a bad experience with FI. Enough said.

> who is he?

I think the owner of AP Engineering that robbed aout 30 people out of money for shortblocks last year (its on ls1tech).

I spent over $3000.00 with Jose over 4 months ago and have asked him over 15 times to send my receipt and he hasn't, I have emailed him and called him he doesn't reply.He sold me a used MSD boost controller for new and charged me full price and my parts are always a month or more late.
I don't deal with him anymore.

I spent over $3000.00 with Jose over 4 months ago and have asked him over 15 times to send my receipt and he hasn't, I have emailed him and called him he doesn't reply.He sold me a used MSD boost controller for new and charged me full price and my parts are always a month or more late.
I don't deal with him anymore.

Al, everything you have received is new and complete. Also any delays were from Precision turbo directly not us. Also we recieved 1 e-mail and two voice messages from you. Also when you leave a message pertaining racial profiling I will not, nor will my company respond....PERIOD. We don't see color over the phone nor in person, no matter how you view us.

Thank You.

Al, everything you have received is new and complete. Also any delays were from Precision turbo directly not us. Also we recieved 1 e-mail and two voice messages from you. Also when you leave a message pertaining racial profiling I will not, nor will my company respond....PERIOD. We don't see color over the phone nor in person, no matter how you view us.

Thank You.
>:bow: I'm with you there Jose.
this thread has lived long enough and maybe we should stop all the bashing,
except for the the ethical business owner we have (96PTKZ28) now that guys needs an awakining :D . I didn't know that Forced Induction had item drop shipped from other companies, but Jose you need to let your customers know when you know there will be delays from them... I would definately understand, but my only concern is since I am military I can deploy (leave at anytime) and need someone to make sure that my goodies are not hijacked ;).

i made the comment it must be the color of my skin because i know it wasn't the color of my money. i spoke to you several times Jose about my invoice that i still haven't recieved. i take it personal when i spend my money and you wont return my calls also my msd controller had screw marks where it had been mounted and teflon tape in the solenoid. it was used and i still haven't recieved my reciept.

I won't work with jose any more either. I have waited well over a year to get a turbo flange for my pt-88. I have given up. Every time I would call jose would give me another excuse. I called my credit card company, but it was too late. They only give you 90 days to complain and I waited 12 months. Regardless, very dissapointed with the service and I would not buy again.

I won't work with jose any more either. I have waited well over a year to get a turbo flange for my pt-88. I have given up. Every time I would call jose would give me another excuse. I called my credit card company, but it was too late. They only give you 90 days to complain and I waited 12 months. Regardless, very dissapointed with the service and I would not buy again.


Flange for a PT88??? We have those on the shelf. IF you were trying to get ahold of us, we sure never knew. Heck if we charged you for it, I will refund you for it no problem.

Yea, I know you have them on the shelf.... You said that the last 5X we talked. Actually, the last conversation was... Jose- 'You still havent got that thing. I told precision to send you one, I am sorry. Tell you what, I'll take it off the turbo in the shop and you will have it in a week'. That was november 05. I gave you plenty of oppurtunities to just send the part and you didn't. I am just dissapointed, I didn't want to be a nuisance customer. I called you about once a month for a year and still nothing. I am kinda glad that you are willing to use this occasion to make things right, it's just a shame that you otherwise would of let it slide. I don't have an invoce (you never sent one) so I can't give you the date of the transaction off hand, but the credit card company will have a record. If you really want to make good on our deal you can PM me, I can get the transaction date, and send the turbine flange and band clamp. I ordered a PT-88 w/ turbine flange and band clamp, and t4 turbine inlet flange... I only got the PT-88 compressor and the t4 turbine inlet flange.

Send me a PM with all your info, I will make sure its done. Sorry man, but nuisance is not the word. If you paid for something don't let it slide. With as much stuff that goes in and out our doors, we need reminders sometimes.

>Hey jose,
Please send me my invoice too... need it for my records.

Andre

PM Sent.

I got my flange and clamp today from Jose. I thank you for sending the part, better late than never :) .

he takes forever..but hes a great guy and wouldnt **** anyone over..(i know from experience) give it time.