the ripoff that is.... BILL HEARD CHEVROLET

I called around to find a new dipstick for my 95 z28 and Bill Heard was the only place that had it. Called them up and they quited me GM List price, which is $11.74 (part# 12551144). Asked them to hold it for me I'd be right up there.

So I drove up there which is about 5 bucks in tolls round trip from UCF and when I got it the lady remembers who I was as soon as I told her I had called earlier about a dipstick. She ran back into the back and picked it up, then proceeded to attempt to charge me $20.07 for something I was just quoted GM LIST PRICE of $11.74 for.

She eventually brought the price back down after I challenged her about the price.


So if you need to buy parts from Bill Heard Chevrolet up in Sanford, make sure you keep track of the prices they're charging you.

that happens everywhere man


the other day i needed a part from discount auto......looked it up on their website, it said $7.88

i goto the store and give them the part number, he rings me up at $20.............luckily i printed the page from their online catalog and show it to him, and all he could say was "oh, my bad, i looked up a different one", even thought the parts were the same.

Originally posted by got_hp?
that happens everywhere man


the other day i needed a part from discount auto......looked it up on their website, it said $7.88

i goto the store and give them the part number, he rings me up at $20.............luckily i printed the page from their online catalog and show it to him, and all he could say was "oh, my bad, i looked up a different one", even thought the parts were the same.

yea but this was on their computer this way, for this specific part number. she had to cancel the order then re-order it, and magically when she chose a different customer type it dropped the price dramatically... i guess she had to remove me from "rip me off" to just "sucker" status.

:lol: :lol:

Want to have real fun ... call another Chevy dealer and get a price ... then call a Pontiac dealer and get the price for the same part for a Firebird. Usually a difference. Even more, I have a 95 Corvette that uses many of the same parts, check price for a Vette part and see the difference.

Always shop around when you can, and write down who you talked to and what they quote you.

Later ... Larry S.

****, be glad you got away that easy. Try pulling your heads off to replace the lifters and then having to fork over a hunded dollars on a Saturday because Bill Terd is the ONLY dealership in town with a complete set of bolts!!! :mad:

Now thats something to bitch about!!! Bunch of schisters.....

When I realized I had lost the key to my locking gas cap last month I just happened to be next to Bill Turd. So hoping they might have some trick to remove the GM cap I drove on in. They spent about 5 minutes on it hammering a screwdriver down the center of the lock cylinder and twisting the cap off and charged me 1/2 hour labor ($50). Of course the cap is ruined. The parts guy argued with me that you can't get a locking GM cap for an FBody and was out of stock on the regular cap. I wish they would have just told me what they were gonna do so that I could have driven up to Discount, bought a screwdriver and done it myself for $3. I hate that place. I've had nothing but bad experiences from the parts to service to sales departments. Courtesy Chevy on West 50 is the only place I go anymore. Ask for Andy Taylor in the service department. He's the best in Orlando.

Originally posted by anasazi
i guess she had to remove me from "rip me off" to just "sucker" status.



bwahhaha......



from now on, buy all your parts from Jason Cromer (Sam Taylor Buick/Cadillac Ft. Walton Beach, FL
877-726-8295 or 850-243-8826 direct parts dept ph #)
.......just tell him youre calling from cz28.com and he has the best prices on GM parts, and ships fast.

I have NOTHING good to say about Bill Heard Chevrolet. Give Eye-witness news a call and see what they think of Bill Heard.

On the occasion that I'm working on a vehicle and I have to have a GM part unexpectedly they are the last place I'll go. Usually having a part overnighted from somewhere else is still cheaper. Compare their price on anything to another dealership and it is typically 15-20% more.

Want a real eye-opener?
The sold my buddy a 2000 Z28 and showed him a report that showed a clean title. I wasn't until they couldn't get the car aligned after many attempts that my buddy did some research and found that the car had a rebuilt title and had been in a severe car accident. Now he's in a lawsuit with (dont' quote me on this) 7 other people who have bought wrecked and repaired cars from Bill Heard and Eyewitness News is doing a big story on the outcome. According to my buddy it was found that Bill Heard did the repair work on his vehicle, so they can't claim they didn't know.

***This is all second-hand information and I am not responsible for its validity.***

Originally posted by LT1Brutus
I have NOTHING good to say about Bill Heard Chevrolet. Give Eye-witness news a call and see what they think of Bill Heard.

On the occasion that I'm working on a vehicle and I have to have a GM part unexpectedly they are the last place I'll go. Usually having a part overnighted from somewhere else is still cheaper. Compare their price on anything to another dealership and it is typically 15-20% more.

Want a real eye-opener?
The sold my buddy a 2000 Z28 and showed him a report that showed a clean title. I wasn't until they couldn't get the car aligned after many attempts that my buddy did some research and found that the car had a rebuilt title and had been in a severe car accident. Now he's in a lawsuit with (dont' quote me on this) 7 other people who have bought wrecked and repaired cars from Bill Heard and Eyewitness News is doing a big story on the outcome. According to my buddy it was found that Bill Heard did the repair work on his vehicle, so they can't claim they didn't know.

***This is all second-hand information and I am not responsible for its validity.***


hmmm i got my car from bill heard .... and i know my passenger door has been wrecked, "repaired", and re-painted....

Originally posted by LT1Brutus

***This is all second-hand information and I am not responsible for its validity.*** [/B]

You give enough credibality to anything you read about on the internet that you feel a disclaimer might be needed?

:)

Hey what's up Whistler! Long time since I've talked to you. Being an advertiser on here now I kind of have to be careful what I get involved in. With the car in question, I've seen the car, seen the paperwork for the lawsuit, and investigation in person. Even though I see it myself as being the absolute truth I can't risk BH deciding that I'm slandering him and somehow getting away with going after me for it.

That said I realize you were probably joking and just amused by it.

Originally posted by LT1Brutus
Compare their price on anything to another dealership and it is typically 15-20% more.

Not always. I bought a speaker from them for $75, other GM dealers in the area wanted $2-3 more or less than them, but BH had it in stock that day.

I think Bill Heard's problem is customer service. Ever since the sales dept. there refused to give that lady her car keys back and it made the news, that tarnished their image, but they deserve it for treating a customer like that.

Originally posted by 2002 Z4C
:lol: :lol:

So let me see if I have this right. You're a sophomore at UCF with over a hundred thousand dollars worth of cars? You have all three of the vehicles in your sig:


Drew Nabors UCF Sophomore
02 35th SS Camaro
03 Vette 50th LE M6 Vert
99 Silverado 5.3 A4


Might I ask what your parents do?

Originally posted by StormSigma
So let me see if I have this right. You're a sophomore at UCF with over a hundred thousand dollars worth of cars? You have all three of the vehicles in your sig:


Drew Nabors UCF Sophomore
02 35th SS Camaro
03 Vette 50th LE M6 Vert
99 Silverado 5.3 A4


Might I ask what your parents do?


you see how they had to re-design the $20 bill? they had to do that because they got so good at making fakes ... :)

hehe j/k :)

Originally posted by StormSigma
So let me see if I have this right. You're a sophomore at UCF with over a hundred thousand dollars worth of cars?

Might I ask what your parents do?

Go easy on the kid, I'm sure he bought all of them with his own money that he makes whereever he works.;) :lol:

Bill Heard?

HA.....yeah.

I was looking at buying my Vette from them when I was looking for it. For no other reason than they were local.

So .. I call them up .. one of their 'Corvette managers' calls me back .. and after we banter back and forth about the price .. he tells me he doesn't have one .. but can get one from Ohio .. so I say go for it .. then he comes back with "Ok, we need a deposit yada yada yada" .. which, no big deal right? He wants a grand, no problem. I made the stipulation that it's fully refundable if something goes screwy in the deal (GM was in the process of buying my SS back, I didn't want to be stuck with two cars in the off shot that something got screwed up in the process), he said alright and proceeded to start to get the car.

He calls me back and starts to do the paperwork information and crap.. and then starts telling me that the car is different than what I wanted, it was going to cost more than we agreed upon because "his manager wasnt going to let a vette go for that!" :rolleyes: .. and that the deposit was now only refundable if I passed the credit check, otherwise I was going to forfeit it. I told him to stuff it after lying to me about it, attempting to jack up the price, and what not.

HE WOULDNT REFUND MY DEPOSIT! I was pissed. He then would not return any of my phone calls. So I threatened to charge back the deposit (it was on CC) .. at which point I was told I bought a car. I'm like...ha, I didn't sign anything, you don't even know who I am aside from a bunch of numbers. In the end, they decided it was wiser to credit my card back rather than have me dispute it.

Obviously, the credit check passed .. because .. well, look at my sig. I wound up driving to Atlanta to get the car I wanted at the price I wanted .. it cost me an extra $200, but I wound up saving a ****load and didn't have to deal with all the aggravation that they were going to put me through.

Chris

Oh I've got a story about this crap house. My step father brings his truck in for service. Actually a friend had to drive him down there in the truck because he was on some serious medication from a work related injury. He wasn't able to drive because he was so medicated. A salesman gets ahold of him while he is waiting for the work to be completed, brings him into an office while the sales manager hammers him to buy a new truck. After several hours they get him to sign on the dotted line, pending wife's approval. With him being basically drunk from the medication and Mom a whole lot wiser, the deal wasn't going to fly. The dealer refused to back out of the deal until the Newspaper and the family attorney got involved. These clowns don't have a clue about how to treat a people.

I certainly hope the "credit card story" has been logged with the BBB.

I will in no way shape or form deal with Bill Teard Chevy period.

This is second hand info also.

A couple of days after my friend bought a car from them the salesman called him and said that an error had been made in their deal and if he did not come down with more cash then his payments would be higher than they agreed upon. He went down there and it wasn't like they transposed two numbers, four of the five digits in the price of the car were different. He ended up giving them the car back and taking his old car back.

Originally posted by sikz28
This is second hand info also.

A couple of days after my friend bought a car from them the salesman called him and said that an error had been made in their deal and if he did not come down with more cash then his payments would be higher than they agreed upon. He went down there and it wasn't like they transposed two numbers, four of the five digits in the price of the car were different. He ended up giving them the car back and taking his old car back.

Is that even legal for them to do after the finance contract has been signed?? Do you know how much the diff was??

Originally posted by SFB767
Go easy on the kid, I'm sure he bought all of them with his own money that he makes whereever he works.;) :lol: Contract Killings arent cheap!:D

nice ;)

Originally posted by anasazi
I called around to find a new dipstick for my 95 z28 and Bill Heard was the only place that had it. Called them up and they quited me GM List price, which is $11.74 (part# 12551144). Asked them to hold it for me I'd be right up there.

So I drove up there which is about 5 bucks in tolls round trip from UCF and when I got it the lady remembers who I was as soon as I told her I had called earlier about a dipstick. She ran back into the back and picked it up, then proceeded to attempt to charge me $20.07 for something I was just quoted GM LIST PRICE of $11.74 for.

She eventually brought the price back down after I challenged her about the price.


So if you need to buy parts from Bill Heard Chevrolet up in Sanford, make sure you keep track of the prices they're charging you.

Thanks for the heads up. I live over here in the Tampa area and I've heard a few horror stories about Bill Heard but I aprreciate the info. Thanks

Originally posted by Anderson
Is that even legal for them to do after the finance contract has been signed??

Yep, because a lot of the time the final financing is done after the fact. So when you buy a new or used car, you do sign in there that it is pending final approval by the bank. Sometimes it takes them a couple days to get it all done. It's called spot financing. They basically prequalify you for a specific interest rate and financing based upon the info you supply them. This can also happen when people buy cars on weekends or at tent sales. It happens quite frequently where people have to bring the car back or have to pay more because they didn't get the same financing that the dealer thought that they would. It could be in some cases, but this does NOT mean the dealer was trying to screw them in general. This happens in more cases where the person has little, questionable, no or bad credit or also in the fact that their income can not be verified or is low.

Yeah, I will not shop at Bill heard from the info I have seen before and all the negative publicity. I know a couple people they tried to screw before...

Just some info.....