NEWBIE T/A
10-14-2003, 10:11 AM
Let's face it - the Delco batteries suck . :(
My '99 SS lost it's battery to the positive terminal post leaking internally, which in turn leaked on the car.
My wife's '02 Saturn L300 - same thing.
My co-worker's '00 C1500 - same thing - in fact, I helped him change it in the parking lot during lunch.
Buddies '01 Z71 - you guessed it.
I know that manufacturer's must save money in initial component purchases to make $'s , but think of the cost in terms of warranty & intangibles such as customer satisfaction.
To attempt to quantify this:
Suppose that GM's cost per battery in a new build is $ 15.00 ea.
Now, let's assume that 2 vehicles are build, and of those 1/2 (50%) go bad.
If warranty service pays $35.00 for hour labor, and then the cost of the replacement battery which we will assume is still $15.00 , then ...
The averaged cost per battery is now $50.00 + $15.00/2 = $ 32.50.
The way I see it, you would come out ahead in the big picture by paying more per battery initially but cutting warranty costs.
Yes, I freely admit that this is a greatly simplified example.
But if someone had never before purchased a GM vehicle & ran into things like this it conceivably could make them wary of the vehicle quality as a whole - whether or not this is accurate.
Please do not take this as a flame - merely a "suggestion for improvement" .
:)
Thank you !
Britt Tooke
My '99 SS lost it's battery to the positive terminal post leaking internally, which in turn leaked on the car.
My wife's '02 Saturn L300 - same thing.
My co-worker's '00 C1500 - same thing - in fact, I helped him change it in the parking lot during lunch.
Buddies '01 Z71 - you guessed it.
I know that manufacturer's must save money in initial component purchases to make $'s , but think of the cost in terms of warranty & intangibles such as customer satisfaction.
To attempt to quantify this:
Suppose that GM's cost per battery in a new build is $ 15.00 ea.
Now, let's assume that 2 vehicles are build, and of those 1/2 (50%) go bad.
If warranty service pays $35.00 for hour labor, and then the cost of the replacement battery which we will assume is still $15.00 , then ...
The averaged cost per battery is now $50.00 + $15.00/2 = $ 32.50.
The way I see it, you would come out ahead in the big picture by paying more per battery initially but cutting warranty costs.
Yes, I freely admit that this is a greatly simplified example.
But if someone had never before purchased a GM vehicle & ran into things like this it conceivably could make them wary of the vehicle quality as a whole - whether or not this is accurate.
Please do not take this as a flame - merely a "suggestion for improvement" .
:)
Thank you !
Britt Tooke