Why can't dealers get their information straight?
09-27-2008, 03:22 PM
#16
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Join Date: Jun 2008
Location: Chandler, AZ
Posts: 190
A buddy of mines kid works at Best Buy, they test these folks on product knowledge and have secret shoppers that vaildate that the customer is getting accurate info and being treated well. If GM did this then far more of the sales guys would have basic product knowledge. Or maybe they should hire kids from Best Buy.
09-28-2008, 01:16 AM
#18
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Join Date: Aug 2008
Location: North Carolina
Posts: 527
I live over in Mooresville and have spoken via e-mail to Randy Marion, who basically know nothing and really were not all that interested in my business, City Chevrolet, same thing, know nothing just offered to put me on their "information e-mail distribution list", Parks Chevrolet left me a voice mail that the car is being built for production on Feb. 9th and should hit dealers in April and orders will be taken and entered in Jan (obviously not correct information), Larry King Chevrolet in Kannapolis, knew about the order date and I believe they said they are selling at MSRP and would keep me informed, and the most productive conversation was with Ben Mynatt Chevrolet in Concord. They are selling at MSRP, have a bunch of information that most dealers do not, know the order date and basically all the info that we know here, and are very helpful and actually wanting to work with the customer. The only issue I have is that they are "guessing" on their allocation as 20, I am not sure if this is for the year or not, but I am not sure if they will be able to have an order accepted in the very beginning of production. They state that they see no issue with having one sometime in March, as long as the order is placed on the first day dealers can place them (10/13). Might take a ride down to Ben Mynatt next week to see what they are all about.
09-28-2008, 12:28 PM
#19
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Join Date: Jun 2008
Location: Chandler, AZ
Posts: 190
There is a dealer who does a ton of business on the corvette forum. They are very knowledgeble and well respected. They will be creating a special website for their Camaro sales similar to how they do their Corvette business. They ship all over the country and know how to price their cars fairly so I suspect I will be speaking with them first. I hope to see other knowledgeable dealers with good reputations step up and make themselves known.
09-28-2008, 08:18 PM
#20
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Join Date: Aug 2008
Location: North Carolina
Posts: 527
There is a dealer who does a ton of business on the corvette forum. They are very knowledgeble and well respected. They will be creating a special website for their Camaro sales similar to how they do their Corvette business. They ship all over the country and know how to price their cars fairly so I suspect I will be speaking with them first. I hope to see other knowledgeable dealers with good reputations step up and make themselves known.
09-28-2008, 08:22 PM
#21
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Join Date: Jul 2008
Location: Cincinnati, OH
Posts: 59
I have been trying to get answers from about 7 or 8 local Chevy dealers in the Charlotte, NC area the past few days and like you have been getting extremely frustrated. Nobody knows anything and they are not even putting an effort to earn my business. After the 5th or 6th dealer, I finally found one that actually knows almost as much as we do here on this forum, and actually wants to work with me. They are selling them for MSRP. I inquired about what they thought their allocation will be and they stated probably around 20 or so, but obviously not 100% sure at least until the 13th. They stated that they should be able to obtain one by March, but either way not having the very first one is always the best thing. Price and service are definitely important. We will see what happens, but at least there are some dealers that actually care about earning their customers, as opposed to the other way around when they think that they are doing you a favor.
09-28-2008, 08:30 PM
#22
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Join Date: Sep 2007
Location: Phoenix AZ
Posts: 208
Rick was at Les Stanford until early/mid this year.. then he moved down to Maxie Price in Georgia to help them recover their horrid rep in the corvette business. He has done well so far (even as much as cutting their prices on corvettes down to invoice +$500ish). Many on the vette forums have taken advantage of this move and have had immensly better experiences with that dealership now that rick has turned things around (and even gotten reinstated as a supporting vendor on the forums).
He still plans to get his site updated and adding the camaro to is repertoire.
He still plans to get his site updated and adding the camaro to is repertoire.
09-28-2008, 10:14 PM
#23
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Join Date: Aug 2008
Location: North Carolina
Posts: 527
Rick was at Les Stanford until early/mid this year.. then he moved down to Maxie Price in Georgia to help them recover their horrid rep in the corvette business. He has done well so far (even as much as cutting their prices on corvettes down to invoice +$500ish). Many on the vette forums have taken advantage of this move and have had immensly better experiences with that dealership now that rick has turned things around (and even gotten reinstated as a supporting vendor on the forums).
He still plans to get his site updated and adding the camaro to is repertoire.
He still plans to get his site updated and adding the camaro to is repertoire.
09-29-2008, 06:47 AM
#25
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Location: Okemos, MI
Posts: 9,479
09-29-2008, 09:54 AM
#26
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Join Date: Aug 2008
Location: North Carolina
Posts: 527
As long as the deposit is fully refundable, I see no issue with putting a deposit down. I worry about the dealers that DON'T take deposits but promise you the world, then it turns out when they finally get a car on their lot, they turn around and sell it to someone else at a much higher price.
09-29-2008, 10:33 AM
#27
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Join Date: Jul 2005
Location: Okemos, MI
Posts: 9,479
As long as the deposit is fully refundable, I see no issue with putting a deposit down. I worry about the dealers that DON'T take deposits but promise you the world, then it turns out when they finally get a car on their lot, they turn around and sell it to someone else at a much higher price.
09-29-2008, 11:10 AM
#28
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Join Date: Sep 2008
Location: Las Vegas, NV
Posts: 1
It isn't anything new that sales people know very little about the product that they are selling. Very few sales people will take to time to gain product knowledge, as it is much easier to sell on price or emotion. Why do you think the first thing that a car sales person does is try to get you behind the wheel so you'll fall in love with the car. It makes for a much easier sale for them if they can get you to really want the car. This goes for any sales person selling any product. When was the last time that you bought a big ticket item and actually found a sales person that had even a small clue about the product that thay were selling.
09-29-2008, 12:00 PM
#29
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Join Date: Dec 2002
Posts: 681
As long as the deposit is fully refundable, I see no issue with putting a deposit down. I worry about the dealers that DON'T take deposits but promise you the world, then it turns out when they finally get a car on their lot, they turn around and sell it to someone else at a much higher price.
https://www.camaroz28.com/forums/sho...d.php?t=637437
09-29-2008, 03:48 PM
#30
Registered User
Join Date: Jul 2008
Location: Cincinnati, OH
Posts: 59
I feel comfortable because my deposit is 100% fully refundable, and I got it in writing, and a gaurantee of no dealer mark up.
Last edited by Tantalizer43; 09-29-2008 at 03:50 PM.
